What are the responsibilities and job description for the Weekend Afternoon Golf Course Concierge position at Taylors' Par 3 Golf Course?
Overview
Weekend Afternoon shift begins at Noon and ends at 8:00 p.m. Check in and wait on customers, answer phones, stock shelves, keep the clubhouse and areas immediately outside the clubhouse clean and clear of debris. Checkout and return club rentals, golf carts and push carts. Monitor play and keep the course running smoothly. May include other outdoor duties as needed. May be needed to help cover other shifts from time to time. Limited food service duties performed as well.
Responsibilities
- A weekend concierge is the first point of contact for our customers, providing exceptional customer service and hospitality.
- Report directly to owners
- This role is essential to ensuring a welcoming atmosphere and addressing customer inquiries efficiently.
- Core skills in time management and phone etiquette will be vital in handling reservations and customer requests.
- Experience in customer service will enhance guest relations and satisfaction, making you a key contributor to our team's success in delivery outstanding service.
Requirements
- Strong customer service skills with a focus on hospitality.
- Excellent time management and organizational abilities.
- Proficient in phone etiquette and communication.
- Experience in front desk customer service a pus.
- Previous cash register experience helpful.
- Ability to build rapport with customers and handle inquiries effectively.
- A mature individual who will be working independently and must have ability to address any potential conflicts with customers.
Pay: $16.00 per hour
Work Location: In person
Salary : $16