What are the responsibilities and job description for the Customer Service Representative position at Taylor Communications?
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Taylor Corporation is a growing, dynamic company with big plans for the future ― and our people. Family owned and proud of it, we power our employees' potential and strive to create opportunity and security for every member of the team. We're passionate about our work, we believe there is always a better way, and we're in this for the long haul.
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Your Opportunity: Navitor, a branch of Taylor Corporation, is looking for a new Customer Service Representative to join the team onsite in our North Mankato, MN facility
Your Responsibilities:
Work with our customers and sales representatives by taking incoming calls and making outbound calls
Enter and process orders with our internal systems
Demonstrate flexibility in dealing with the personal and stylistic differences of internal and external customers
Represent the company and its products in a courteous and professional manner
Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience
Your Shift:
1st Shift; Monday - Friday, 7:30am - 4:00pm
Onsite at 1750 Tower Blvd. North Mankato, MN 56003
You Must Have:
1 experience in a Customer Service related field
Strong written and verbal communication skills
Professional phone and email etiquette
Strong multi-tasking, attention to detail and analytic problem-solving skills
We Would Also Prefer:
High school education or equivalent
Strong knowledge of printing process and pricing
Strong computer experience with a preference in Microsoft Office
The anticipated hourly range for this position is $ The actual base offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The range listed is just one component of Taylor Corporation's total compensation and benefits package for employees.
About Taylor Corporation
One of the largest print and communications firms in North America, Taylor's family of companies provides a diverse set of products, services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the world's most recognizable brands.
With more than 50 years of category expertise and 10,000 employees spanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors both large and small. Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.
The Employer retains the right to change or assign other duties to this position.
Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.