What are the responsibilities and job description for the Manager - Customer Interaction Suite position at Tata Communications?
About The Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Job Description �The role is responsible for providing support for solution design, development, and implementation for specific business opportunities in the respective areas of Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT/other domains. The incumbent may lead important projects that require providing experienced project team members with instruction, guidance, and advice in all aspects of the project to ensure delivery of quality outcomes. This is an operational role, responsible for delivering results that have a direct impact on solution engineering for the assigned account/business. Responsibilities �Provide solutioning support to sales teams in the region/function. �Support bid team to prepare responses to technical aspects of RFP. �Understand pricing mechanisms and support sales team in building commercial inputs. �Preparation of technical sales materials including collateral, quotation, timeline, project plan and solution proposals. �Work closely with teams like Product, Engineering & various cross functional teams to create required solution to enhance the service offering. �Create Use cases, BOQ documents. �Provide L4 support to Operations for any design or repeated issues which needs Engineering intervention. �Conduct POC, demo as per the customer requirements, design migration plans and support project management for generating project implementation plans. �Conduct periodic session with the identified set of partners to understand new product features that would benefit customers and their product roadmap. Desired Skill sets �Ability to understand business goals and map to technical requirements. �Exposure towards working in the RFP cases. �Knowledge of creating HLD and LLD �Good understanding of use cases and able to create solutions relating to the use cases. �Proficient with MS Office tools (Word, Excel, Access, Power point, Visio) �Understanding of technology and services related to the domain.
Base Salary Range: $137,600-$180,943. The salary may be adjusted within this range based on the candidate's qualifications, experience, and specific needs of the position
Benefits Summary: We offer medical, dental, vision coverage as well as a 401k plan and paid leave under our policies.
Other Compensation: The position is eligible to participate in a sales-based incentive program
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Job Description �The role is responsible for providing support for solution design, development, and implementation for specific business opportunities in the respective areas of Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT/other domains. The incumbent may lead important projects that require providing experienced project team members with instruction, guidance, and advice in all aspects of the project to ensure delivery of quality outcomes. This is an operational role, responsible for delivering results that have a direct impact on solution engineering for the assigned account/business. Responsibilities �Provide solutioning support to sales teams in the region/function. �Support bid team to prepare responses to technical aspects of RFP. �Understand pricing mechanisms and support sales team in building commercial inputs. �Preparation of technical sales materials including collateral, quotation, timeline, project plan and solution proposals. �Work closely with teams like Product, Engineering & various cross functional teams to create required solution to enhance the service offering. �Create Use cases, BOQ documents. �Provide L4 support to Operations for any design or repeated issues which needs Engineering intervention. �Conduct POC, demo as per the customer requirements, design migration plans and support project management for generating project implementation plans. �Conduct periodic session with the identified set of partners to understand new product features that would benefit customers and their product roadmap. Desired Skill sets �Ability to understand business goals and map to technical requirements. �Exposure towards working in the RFP cases. �Knowledge of creating HLD and LLD �Good understanding of use cases and able to create solutions relating to the use cases. �Proficient with MS Office tools (Word, Excel, Access, Power point, Visio) �Understanding of technology and services related to the domain.
Base Salary Range: $137,600-$180,943. The salary may be adjusted within this range based on the candidate's qualifications, experience, and specific needs of the position
Benefits Summary: We offer medical, dental, vision coverage as well as a 401k plan and paid leave under our policies.
Other Compensation: The position is eligible to participate in a sales-based incentive program
Salary : $137,600 - $180,943