Investment Operations Associate

Tanglewood is one of the largest, independent, wealth management firms in Houston with approximately $1.4 Billion in AUM and 425 client relationships. For more than 40 years, the firm has worked with the “quietly wealthy” to help make the most of their wealth with our Signature Service. We approach each client with care, concern, and our full attention.

We maintain a high bar for accuracy and responsiveness. Our investment operations team ensures that portfolios are implemented correctly, data remains accurate and reliable, and reporting systems run smoothly across the firm.

If you enjoy working with investment data, solving operational challenges, and building expertise in portfolio operations within a growing wealth management firm, this is a position in which you will thrive.

Position Summary

We are seeking an Investment Operations Associate to support the daily execution of the firm’s investment operations and portfolio reporting functions.

Reporting to the Investment Operations Manager, this role helps to ensure the accuracy and efficiency of trading workflows, portfolio reporting, billing processes, and investment data management. The Associate works closely with the Investment Operations team, Investment team, and Wealth Management advisors to support operational workflows and maintain the integrity of investment data across firm systems.

This role is ideal for a detail-oriented operations professional who enjoys working with investment data, improving processes, and developing deep expertise in portfolio operations within a collaborative advisory firm.

Qualifications

·        Minimum of 2 years of experience in investment operations specifically dealing with trading platforms such as portfolio rebalancers.

·        Series 65 license or willingness to obtain within the first 90 days

·        Experience working with custodians such as Fidelity or Schwab

·        Strong attention to detail and process discipline

·        Proficiency in Microsoft 365 and Excel

·        Ability to troubleshoot operational issues and work effectively across teams

Trading & Investment Operations

·        Support daily trading workflows in alignment with portfolio models and client account guidelines

·        Monitor trading systems, cash balances, and account drift to ensure portfolios remain aligned with investment strategy

·        Assist in resolving trade exceptions, corrections, and custodian inquiries

·        Support reconciliation of custodial data and portfolio accounting systems

Portfolio Reporting & Data Accuracy

·        Prepare and reconcile client and model performance reports

·        Maintain firm-wide portfolio reporting standards, including preparation and validation of GIPS-compliant monthly performance analysis

·        Assist with preparation of reports and analysis for Investment Committee and internal leadership meetings

Billing Support

·        Assist with quarterly asset-based billing processes

·        Audit fee calculations and support reconciliation of billing outputs

·        Coordinate with operations and advisory teams to resolve billing discrepancies

Investment Team Support

·        Assist in preparation of proposed investment analysis

·        Maintain various investment reports (weekly, monthly, quarterly)

·        Maintain historical investment spreadsheet

·        Assist portfolio managers with client projects and security research

Technology Environment

Our investment operations team works with a range of industry platforms including:

·        Black Diamond

·        YCharts

·        Custodial trading and reporting platforms (e.g., Schwab Advisor Center)

·        CRM systems and internal operational reporting tools (Salesforce)

·        Microsoft 365 and Excel-based reconciliation and reporting workflows

Candidates should be comfortable learning and working across multiple systems in a data-driven operational environment.

Compensation & Benefits

·        Competitive salary depending on experience

·        Discretionary annual performance bonus

·        401(k) and Profit sharing plan with firm contributions typically up to 13% per year with immediate vesting.

·        Paid employee Health Insurance

·        Employer HSA contribution

·        Employer paid Life and Long-term disability insurance

·        PTO and paid holidays (days surrounding quarter ends are not available for PTO).

·        Limited work from home available (after training period) and special bonus for unused work from home days.

Why Tanglewood?

·        A “clients first” culture

·        A fiduciary duty of care for all client relationships 

·        Modern workspace and a leading tech stack

·        A rewarding place to work and grow, a very stable team

·        Individual annual charitable giving allowance

·        Family-friendly work environment

·        Refreshments, snacks and weekly team lunches provided

·        Free onsite underground parking