Incident Management Investigator Specialist

A healthcare-nonprofit network in New York City is looking to add a new Incident Management Investigator Specialist I to their team in the New York. In this role, you will be responsible for assisting the Incident Management team with administrative tasks associated with investigations into situations which may violate a person's rights and/or protections in accordance with OPWDD and Justice Center regulations.

About the Opportunity:

• State Date: ASAP
• Schedule: Monday to Friday
• Hours: 9:00am - 5:00pm
• Setting: Office

Responsibilities:

The Incident Management Investigator Specialist I:

• Participates in weekly group and individual supervision as scheduled
• Monitors and maintains Investigation Workflow with new cases, delays, completion dates, and pending staff and Persons Supported (PRS) interviews.
• Creates new files for incidents
• Monitors the dedicated Investigations email and reviews, labels, and files documents received
• Reviews files to ensure all requested documents have been received
• Sends follow-up requests until file completion
• Initiates the OPWDD 149 Final Report by entering identifying information, listing evidence, and summarizing documentary evidence
• Compares Investigations Department trending data with the OPWDD Incident Report Management Application (IRMA) and the agency's Incident Management (IM) Department data for accuracy and address any discrepancies.
• Perform other job-related duties, as required

Qualifications:

• Associate's Degree
• Typing and computer proficiency, specifically experience working with Microsoft Outlook, One Drive, SharePoint, and Teams.
• Able to review, process, and analyze evidence.
• Able to multitask, prioritize, meet deadlines, and adapt to changes at any given time.
• Excellent communication (written & verbal)
• Highly organized, detail-oriented

Desired Skills:

• Associate's Degree or 60 college credits in human service field
• OPWDD Experience