What are the responsibilities and job description for the RETAIL SALES PERSON position at Talking Stick Resort?
Brief Description
Job Title: Retail Sales Person
Department: Retail
Reports To: Retail Supervisor
Summary
Assists customers in purchasing merchandise. Operates cash register.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
High school diploma or general education degree (GED) required; one-year experience as a retail shop clerk preferred.
Other Qualifications
Must present a professional, pleasant, poised and well-groomed appearance.
Language Skills
Must be able to read, write, speak and understand English.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to stand for prolonged periods of time; walk; use hands and fingers to handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee is regularly exposed to secondary smoke. The noise level in the work environment is usually moderate to loud.
Job Title: Retail Sales Person
Department: Retail
Reports To: Retail Supervisor
Summary
Assists customers in purchasing merchandise. Operates cash register.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Greets all guests and offers assistance.
- Maintains a daily log of customer requests and/or problems.
- Maintains merchandise on display neatly and in proper area.
- Marks prices on merchandise as directed and restocks merchandise as needed.
- Is able to provide accurate change using a cash register.
- Displays exceptional customer service and selling skills.
- Responsible for maintaining up-to-date knowledge of Credit Card Compliance requirements commonly known as PCI (Payment Card Industry) Compliance by attending training provided by Casino Arizona, at least once a year or more if required by management. Signature verification of course attendance will be required.
- Responsible for following the PCI (Payment Card Industry) Compliance regulations to protect card holder data and adhere to the standards to protect guests’ private card information. This includes, but is not limited to, observing and reporting inappropriate card handling activity, of either customers or by employees, as defined by PCI.
- Responsible for the enforcement of all applicable regulations, under the code of Federal Regulations, Title 31, Chapter X, as it pertains to this position. This includes, but is not limited to, observing and reporting suspicious activity, of either customers or employees, as defined in the Code of Federal Regulations.
- Responsible for maintaining up-to-date knowledge of all applicable regulations under the Code of Federal Regulations, Title 31, Chapter X, by attending Title 31/Anti-Money Laundering training, provided by Casino Arizona, at least once a year or more if required by management and outlined in the Title 31 Minimum Internal Controls.
High school diploma or general education degree (GED) required; one-year experience as a retail shop clerk preferred.
Other Qualifications
Must present a professional, pleasant, poised and well-groomed appearance.
Language Skills
Must be able to read, write, speak and understand English.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to stand for prolonged periods of time; walk; use hands and fingers to handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee is regularly exposed to secondary smoke. The noise level in the work environment is usually moderate to loud.