What are the responsibilities and job description for the Remote Call Center Agent position at Talentoma?
Remote Call Center Agent (Work From Home) | $3,500–$3,800/month
We’re hiring Remote Call Center Agents to support customers through outbound follow-ups and occasional inbound coverage. This fully remote call center role focuses on appointment confirmations, satisfaction check-ins, and helping customers with basic billing or scheduling questions using clear scripts and step-by-step workflows.
If you like structured tasks, enjoy speaking with people, and can stay organized while working independently from home, this role is a great fit.
What You’ll Do (Key Responsibilities)
- Make outbound calls to follow up with customers, confirm appointments, and check satisfaction
- Assist customers with basic billing questions, including guidance through online portals or payment steps
- Document call outcomes and key details accurately in internal systems (CRM/call logs)
- Send follow-up emails for confirmations, reminders, or next steps based on call results
- Support inbound calls during peak periods as needed
- Stay aligned on procedures and tools through regular remote team communication and updates
What We’re Looking For (Qualifications)
- Strong verbal communication and active listening skills
- Ability to follow a script while keeping a natural, friendly tone
- Comfortable with structured, repeatable workflows and routine tasks
- Self-motivated and organized in a remote work environment
- Reliable home setup: stable internet quiet, distraction-free workspace
- Call center or customer service experience is a plus (not required)
- Positive attitude and willingness to learn new tools and processes
Pay & Benefits
- 100% remote — no commute
- Monthly pay: $3,500–$3,800
- Paid training with clear guides ongoing support
- Flexible shift options (evening/weekend availability available)
- Supportive leadership and collaborative team culture
- Long-term growth opportunities within the company
If you’re looking for a work-from-home call center position with clear expectations, training, and steady work, apply today. 📞💻
Salary : $3,500 - $3,800