What are the responsibilities and job description for the Service Provider Relationship Manager position at Talentfoot Executive Search and Staffing?
Company Overview
Our client is redefining how private equity firms and their portfolio companies access “private equity-grade” expertise by combining AI, proprietary data, and a concierge-like experience to match businesses with proven service providers and independent talent quickly and confidently. Recognized among America’s fastest-growing private companies, the organization has built a reputation for delivering speed, quality, and integrity to business builders operating in high-stakes environments. As they continue expanding their intelligent B2B marketplace and curated ecosystem, they are looking for a Service Provider Coverage Manager to strengthen and scale the service provider network that powers client outcomes.
Position Overview
This role is a high-impact opportunity to own and evolve the end-to-end experience for service provider groups within a fast-growing, relationship-driven marketplace. You will be the primary point of contact for provider groups, ensuring a seamless onboarding process, strong engagement, and a consistently excellent “white-glove” experience, while also helping the business proactively curate the right providers to meet market demand. With direct visibility across internal teams and external partners, your work will directly influence network quality, provider performance, and the speed and certainty with which clients can execute diligence, value creation, and prep-for-sale initiatives. Strong performers can grow into expanded ownership across partnerships, network strategy, or broader marketplace operations as the company scales.
Three Career Selling Points
Position Qualifications
If you’re ready to make an impact and take your career to the next level, we’d love to hear from you. Apply now and a member of Talentfoot’s recruitment team will be in touch should your track record of success, experience, skills and qualifications match our client’s requirements.
Talentfoot Overview
Talentfoot Executive Search specializes in future proofing organizations by securing forward-thinking leaders across sales, marketing, eCommerce, product, data, operations, finance, and technology with a track record of accelerating growth, innovation and profitability. Since 2010, we’ve partnered with more than 2,500 companies and lead the industry with a 98% client success rate. Learn more at Talentfoot.com
Our client is redefining how private equity firms and their portfolio companies access “private equity-grade” expertise by combining AI, proprietary data, and a concierge-like experience to match businesses with proven service providers and independent talent quickly and confidently. Recognized among America’s fastest-growing private companies, the organization has built a reputation for delivering speed, quality, and integrity to business builders operating in high-stakes environments. As they continue expanding their intelligent B2B marketplace and curated ecosystem, they are looking for a Service Provider Coverage Manager to strengthen and scale the service provider network that powers client outcomes.
Position Overview
This role is a high-impact opportunity to own and evolve the end-to-end experience for service provider groups within a fast-growing, relationship-driven marketplace. You will be the primary point of contact for provider groups, ensuring a seamless onboarding process, strong engagement, and a consistently excellent “white-glove” experience, while also helping the business proactively curate the right providers to meet market demand. With direct visibility across internal teams and external partners, your work will directly influence network quality, provider performance, and the speed and certainty with which clients can execute diligence, value creation, and prep-for-sale initiatives. Strong performers can grow into expanded ownership across partnerships, network strategy, or broader marketplace operations as the company scales.
Three Career Selling Points
- Ownership of a core marketplace “engine”: curating, onboarding, and enabling the provider network that drives outcomes.
- Blend of relationship management analytical rigor (data-informed network needs, performance improvement, process excellence).
- Strong growth runway in a high-growth environment with increasing responsibility over time.
- Own the curation and ongoing maintenance of the Service Provider Group Network, ensuring coverage aligns to evolving marketplace needs.
- Use internal data and market trends to proactively identify service provider onboarding priorities and execute with limited direction.
- Serve as the primary point of contact for service provider groups, acting as the process expert and ensuring a high-quality end-to-end experience.
- Lead onboarding execution: coordinate and conduct onboarding calls, collect required information, and ensure accurate setup in internal systems.
- Secure and process agreements between the company and service provider groups in alignment with internal requirements.
- Continuously improve the service provider experience through feedback loops, process enhancements, and enablement resources.
- Maintain and grow relationships with existing providers, providing guidance and support to improve provider performance and outcomes.
- Coordinate and facilitate training sessions between internal teams and providers to drive consistency and best practices.
- Partner with the Head of Research & Operations on special projects related to the service provider network.
Position Qualifications
- Demonstrated track record of success building and managing partner relationships, improving experiences, and driving quality outcomes in a service-based environment.
- A minimum of 5–7 years of progressive experience in business development, partnerships, relationship management, or adjacent roles within highly professional, service-based fields (or equivalent experience).
- Strong written and verbal communication skills with the ability to build rapport quickly via phone and email.
- Highly organized and process-oriented, with strong attention to detail and prioritization skills.
- Self-directed ownership mindset and comfort operating autonomously while collaborating in a team-first culture.
- Strong research and analytical problem-solving skills and sound judgment in evaluating professional service providers.
- Familiarity with Microsoft Office, LinkedIn, Salesforce, and LLM-based tools (similar to ChatGPT).
- Experience supporting networks, marketplaces, expert networks, consulting ecosystems, or private equity-adjacent services.
- Ability and willingness to work in Nashville (relocation considered).
If you’re ready to make an impact and take your career to the next level, we’d love to hear from you. Apply now and a member of Talentfoot’s recruitment team will be in touch should your track record of success, experience, skills and qualifications match our client’s requirements.
Talentfoot Overview
Talentfoot Executive Search specializes in future proofing organizations by securing forward-thinking leaders across sales, marketing, eCommerce, product, data, operations, finance, and technology with a track record of accelerating growth, innovation and profitability. Since 2010, we’ve partnered with more than 2,500 companies and lead the industry with a 98% client success rate. Learn more at Talentfoot.com