What are the responsibilities and job description for the Customer Service Specialist position at TalentBurst, Inc.?
Title: Customer Service Specialist
Location: Costa Mesa, CA 92626 (Onsite)
Duration: 6 Months Contract (high possibility of extension)
Summary:
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Location: Costa Mesa, CA 92626 (Onsite)
Duration: 6 Months Contract (high possibility of extension)
Summary:
- The Customer Service Specialist serves our patients, members, and providers.
- Responsible for answering phone calls and scheduling patient appointments.
- Triages phone calls as necessary.
- May conduct patient/member pre-certification to ensure coverage for appointments and medical care.
- With the assistance of data and technology, they function as a liaison and ensure a high-value and personalized experience.
- 3 years of customer service experience.
- High School Diploma or equivalent.
- Radiology
- Appointment Scheduling
- Customer Service
- Phone Call Handling
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Why TalentBurst?
At TalentBurst, we deliver more than talent, we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth.
Backed by precision, transparency, and results, we connect top talent with leading organizations through trusted partnerships.
We offer competitive compensation and comprehensive benefits, including medical, dental, vision, and retirement options.
TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.
Founded in 2002 by three former Monster.com executives; TalentBurst is an award-winning full-service Staffing Firm working directly with Fortune 500 companies in the US and Canada. We specialize in Contract and Contract to Permanent roles across many industries and have direct/contractual relationships with all our clients. Please visit our website www.talentburst.com or come meet us at our offices in Natick, MA, Miami, FL, Christiansburg, VA, Vineland, NJ, Houston, TX & downtown San Francisco, CA