What are the responsibilities and job description for the Program Manager position at TALENT Software Services?
Tasks
Program Management
Program Management
- Develop comprehensive program, portfolio, and project plans using Waterfall, Agile, and Hybrid delivery methodologies.
- Define scope, goals, deliverables, and timelines.
- Apply extensive vendor management experience to ensure delivery of contractual scope within agreed upon constraints.
- Leverage experience to actively manage testing activities and resources to ensure unit, performance, functionality, and user testing objectives are met.
- Utilize departmental tools for program and project management, tracking, and reporting.
- Demonstrate business acumen and professionalism in order to clearly communicate with senior level executives in oral, written, and presentation formats.
- Lead conversations to facilitate the prioritization, road mapping, and trade off discussions with program stakeholders.
- Manage project managers within the program to provide day to day guidance and oversight in order to ensure service delivery.
- Support a collaborative and productive work and PMO team environment.
- Facilitate communication and coordination for projects / programs across cross-functional teams.
- Lead change management and conflict resolution efforts within the program.
- Ensure teams have clear roles, responsibilities, and deliverables.
- Build strong stakeholder relationships to become a trusted advisor to project sponsors and senior leaders.
- Communicate project status, risks, and issues to stakeholders and executive management in a timely manner to set expectations and escalate as appropriate.
- Ensure alignment of project objectives with business goals through stakeholder management activities.
- Proactively identify, assess, and manage project / program risks and issues through mitigation planning.
- Monitor and report project / program progress and performance throughout delivery lifecycle.
- Develop and manage program and project budgets, per governance requirements.
- Allocate resources effectively to ensure program and project success through demand management and capacity planning for projects / programs assigned.
- Monitor expenditures and ensure adherence to budget constraints.
- Oversee / Lead transformation and change management scope within the program, as appropriate, to ensure solution adoption and process adherence.
- Support the evaluation and refinement of project management methodologies and processes.
- Support continuous improvement initiatives within the PMO.
- Stay abreast of industry trends and emerging practices.
- High school diploma or GED AND nine (9) years of experience managing multiple IT and business projects
- Note: Highest completed degree in the following majors: Computer Science, Business Management, or Project Management will count towards the minimum nine (9) years of required work experience.
- Associates degree counts as two years of experience
- Bachelor's degree or higher counts as four years of experience
- Two (2) or more years in a lead role that required collaboration across multiple divisions with stakeholders from varying organizational levels.
- Active PMP or PgMP Certification
- Active CSM or SAFe Certification
- 2 years' experience with MS Project
- 1 years' experience with Azure Dev Ops or Jira
- Experience program managing large, complex SaaS vendor implementations
- Experience program managing transit initiatives
- Exceptional soft skills and emotional intelligence to navigate at multiple levels across the organization
- Strong communication and collaboration skills
- Proven track record of delivering large initiatives within challenging constraints
- Experience with PPM Tools
Salary : $70 - $75