What are the responsibilities and job description for the Director – Salesforce Platform position at Talent Groups?
This is a full-time position with Day 1 onsite requirement. The role is based in either Seattle, WA or Denver, CO.
Job Description:
The Director of Salesforce Workstream will lead the strategy, design, build, and operations of the Client’s Salesforce ecosystem and related services. This role oversees multiple tracks including Salesforce Platform (Sales, Service, Marketing Clouds), Integration (ServiceNow, DevOps, Cloud COE), Application Inventory & Power Apps, AI Enablement, and Governance & Compliance.
The director ensures scalability, security, and reliability while driving innovation, automation, and operational excellence across global teams.
Core Skills & Approach
- Hands-on technical leadership—able to review architecture, pipelines, and code/config.
- Strong DevOps mindset—automate deployment, testing, and operations.
- Champion AI tools and measure impact on speed and quality.
- Operate as an extension of business teams, not a remote PMO.
- Run on data and metrics—flow, reliability, quality, cost, and business KPIs.
- Communicate clearly executive storytelling, transparent status, and risk management.
Required Experience
- 14 years in CRM strategy and delivery; 5 years in Salesforce leadership.
- Proven success managing large-scale Salesforce programs and integrations.
- Strong financial management and vendor governance experience.
- Expertise in DevOps, agile delivery, and distributed team leadership.
- Excellent stakeholder management up to VP/C-level.
Technical Expertise
- Salesforce Clouds: Sales, Service, Marketing
- Apex, Lightning, LWC, Flows, API Integrations
- ServiceNow, DevOps pipelines, AI/automation frameworks
- CI/CD, packaging, sandbox strategy, release management
- Data and security model design, integration patterns (APIs, ETL, ESB)
- Salesforce certifications (Admin, Developer, Architect) preferred
Leadership Competencies
- Strategic vision and execution
- Cross-functional team management
- Strong communication and stakeholder engagement
- Focus on outcomes—customer experience, stability, cost efficiency
Salary : $160