Junior Key Account Manager

Junior Account Manager | Pittsburgh, PA | 100% Onsite

Looking to break into account management without the pressure of cold calling or aggressive sales quotas?

Our client, a well-established manufacturer serving the aerospace & defense, energy, lighting, and industrial markets, is seeking a Junior Account Manager to join their close-knit team in Pittsburgh, PA.

This is an incredible opportunity for someone early in their career who enjoys building relationships, solving problems, and working directly with customers. You'll inherit a small portfolio of established accounts and receive extensive training while partnering with engineering and operations teams to deliver highly customized products to customers across the country.

Why You'll Love This Role:

• NO cold calling or hunting for new business
• Inherit 3–5 established customer accounts from day one
• Work alongside a tenured team with decades of experience
• Clear path for growth into sales leadership and other areas of the business
• Small, family-oriented culture where everyone knows your name
• Exposure to aerospace, defense, energy, and industrial customers
• 12-month ramp-up with hands-on mentorship and training

What You'll Do:

• Serve as the primary point of contact for a portfolio of customer accounts.
• Manage orders and projects from inquiry through production and delivery.
• Build strong, long-term customer relationships and provide exceptional support.
• Partner with engineering and operations teams to develop customized solutions.
• Review customer specifications, drawings, and project requirements.
• Negotiate pricing, blanket orders, and timelines while ensuring customer satisfaction.
• Maintain account activity within HubSpot CRM and ERP systems.
• Identify opportunities to support business growth over time.

What We're Looking For:

• Experience in customer service, account management, inside sales, client success, technical sales, or manufacturing support.
• Strong communication and relationship-building skills.
• Interest in learning technical products and manufacturing processes.
• Organized, detail-oriented, and able to manage multiple priorities.
• Comfortable collaborating with customers and cross-functional teams.
• Curious, adaptable, and eager to learn.
• Bachelor's degree preferred.

Compensation & Benefits:

• $65,000-$70,000 base salary, depending on experience
• Performance-based bonus opportunities
• PPO and EPO medical plans, plus dental and vision coverage
• Company pays 75% of healthcare premiums
• 401(k) with a 50% company match on the first 6% contributed
• PTO, sick time, and 10 paid holidays

Why Join This Team?

This is more than a job—it's an opportunity to build a career. With a strong promote-from-within culture, many employees have spent decades with the company, and leadership is committed to helping people grow. You'll gain valuable exposure to technical products, own meaningful customer relationships, and play a key role in delivering solutions that make an impact across multiple industries.

If you're looking for a place where you can learn, grow, and make a difference every day—without spending your time cold calling—this could be the perfect fit.