What are the responsibilities and job description for the US_Planned Activities Specialist I_CO position at Tailored Management?
Planned Activities Specialist I
Location: Indianapolis, IN (90% Travel Required)
Pay Rate: $45.00/hour
Contract: 1-year contract with potential for extension and/or permanent placement
Benefits: Weekly pay and healthcare benefits
Position Overview
We are seeking a Planned Activities Specialist I to support the installation, maintenance, and servicing of diagnostic laboratory equipment at hospitals, laboratories, and healthcare facilities. This is an excellent opportunity for recent engineering graduates or early-career professionals who enjoy hands-on technical work, troubleshooting complex systems, and working directly with customers in the field.
Key Responsibilities
- Install, configure, and perform preventive maintenance on diagnostic laboratory instruments at customer locations.
- Troubleshoot and resolve mechanical, electrical, hardware, software, and system-related issues using established procedures.
- Perform equipment modifications, technical updates, and reagent conversions as required.
- Accurately document all service activities, maintenance records, and customer interactions in accordance with quality standards and company procedures.
- Deliver exceptional customer service while building strong relationships with healthcare professionals and laboratory staff.
- Maintain service tools, inventory, company equipment, and travel expenses in compliance with company policies.
- Follow all safety, quality, and regulatory standards while supporting continuous process improvement initiatives.
- Complete required technical training and certifications for assigned product lines.
Qualifications
- Bachelor's degree preferred in Biomedical Engineering, Mechanical Engineering, Electrical Engineering, or a related engineering discipline.
- 0β5 years of experience in engineering, field service, biomedical equipment, technical support, or a related technical environment.
- Knowledge of electronics, electro-mechanical systems, information technology, and basic chemistry.
- Strong troubleshooting and analytical problem-solving skills.
- Excellent written, verbal, organizational, and customer service skills.
- Ability to work independently and manage multiple service assignments.
- Willingness and ability to travel approximately 90%, including occasional overnight travel.
Preferred Experience
- Experience installing, maintaining, repairing, or calibrating laboratory, medical, or diagnostic equipment.
- Previous field service or technical support experience within healthcare, laboratory, or medical device environments.
- Experience performing preventive maintenance and equipment installations.
- Candidates will need to reside within an hour of the Hartsfield-Jackson Atlanta International Airport
- Candidates will be travelling for up to 90% of their time, visiting customer locations to assist with various scheduled/planned activities on diagnostic laboratory equipment.
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Benefits:
Health Insurance, Dental Insurance, Vision InsuranceSalary : $45