What are the responsibilities and job description for the BDC Representative position at TAG MANAGEMENT?
Lead Management: Handle inbound and outbound leads through phone, email, and chat, ensuring timely and effective follow-up.
Customer Interaction: Engage with customers to understand their needs, provide information about vehicles and services, and schedule appointments for sales and service.
Database Management: Maintain accurate and up-to-date records in the CRM system, ensuring all customer interactions and follow-ups are documented.
Sales Support: Collaborate with the sales team to provide insights and support for lead conversion, including preparing reports and tracking performance metrics.
Customer Service: Address customer inquiries and resolve issues promptly, providing exceptional service and ensuring a positive experience.
Appointment Scheduling: Coordinate and schedule appointments for test drives, service visits, and other customer-related activities.
Marketing Support: Assist with marketing campaigns and promotional activities, including follow-up with leads generated from various sources.
Reporting: Provide regular updates and reports to Eileen Aquilante on lead activity, appointment schedules, and other relevant metrics.
Salary.com Estimation for BDC Representative in North Bergen, NJ
$89,077 to $114,945
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a BDC Representative?
Sign up to receive alerts about other jobs on the BDC Representative career path by checking the boxes next to the positions that interest you.
WE'RE HIRING!! Join our team. As our company expands, we are hiring applicants to fill open positions. We work together, we love to serve our customers and...more
WE'RE HIRING!! Join our team. As our company expands, we are hiring applicants to fill open positions. We work together, we love to serve our customers and...more
Key Responsibilities: - Manage and mentor BDC team members, including recruitment, training, and performance evaluation. - Set and achieve sales, customer ...more
Tasca Automotive Group is looking to expand its currently talented office staff. We are looking for motivated talented people to join our team. If you have...more
Whether you're in the automotive industry or joining us from another field, Nielsen Ford of Morristown is ready to welcome you to our team! Huge used car i...more
Penske Automotive - - Responsibilities: Assist customers via text, email, or social media in a call center environment. Manage customer inquiries using CRM...more
