What are the responsibilities and job description for the BDC Representative position at Nielsen Automotive Group?
Now Hiring: Top BDC Representative — Jeep • Chrysler • Dodge • RamJoin a winning CDJR dealership that thrives on volume, urgency, and elite customer experience.If you know how to turn internet leads and phone calls into appointments that show and vehicles that sell, we want you here. We’re searching for a high-level BDC professional who understands the CDJR shopper:Truck buyers who want answers fast.Jeep prospects who customize.Payment-focused internet buyers who won’t wait. This is a role for someone who can communicate value, build excitement, and drive traffic to the showroom. Your MissionConvert fresh CDJR leads into same-day appointmentsSell the dealership — inventory, availability, and urgencyWarm-up cold leads and unsold showroom trafficSupport big-ticket vehicles (Wrangler, Grand Cherokee, 1500, Durango, Challenger)Help customers buy from us instead of the dealer 20 minutes awayPerformance KPIs We Expect80–100 outbound calls per day60 texts per day40 emails per dayUnder 10-minute average response time on fresh leads50–60% appointment set rate from engaged leads55% appointment show rateClear CRM notes on 100% of interactionsOur BDC isn’t measured by effort — we measure appointments that show and deals that close.You AreCompetitive, confident, and professionalStrong phone voice and effective communicatorOrganized and accountable in the CRMComfortable with volume follow-up and persistenceAutomotive BDC or call center experience preferredBilingual is a plus (huge in CDJR)We OfferBase pay aggressive bonusesMonthly incentives tied to appointment-show and sold unitsManagement support that drives executionA culture built for growth, not excusesBenefits, PTO, and career path into sales or managementThis is NOTA place to hide behind low activityA job for people who avoid follow-upSlow-moving teams that wait for customers to walk inThis ISA high-volume CDJR dealershipA daily opportunity pipelineA chance to earn real money based on performance
Salary : $16 - $21