What are the responsibilities and job description for the Senior Program Manager position at Tachyon Technologies?
About Tachyon Technologies:
Tachyon TechnologiesÂis a Digital Transformation consulting firm that partners with businesses to implement customer-focused business transformation. Aligned with SAP's digital core, Tachyon Technologies collaborates with its clients to transform their business by leveraging existing IT investments and leading-edge digital solutions to positively impact their customers' experience. From initiation through realization, Tachyon Technologies understands what it takes for a consulting partner to be effective and strives to deliver a meaningful solution that exceeds its clients' expectations.
Project Description
Transformation for a leading MI companyÂ
Job Description
- Manages multiple projects from estimation, initiation, planning, execution, releasing and deployments.
- Work with various teams within the organization to ensure on-time delivery and work with presales and marketing teams on future prospects.
- Experienced in concurrently managing development, maintenance and enhancement projects.
- Forecasts resource requirements and work with HRD to meet resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, and counselling employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
- Achieves organisational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production releases, resolving problems; completing audits; identifying trends; determining system improvements; implementing changes.
- Meets financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions.
- Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Client Management
- Manages day-to-day client interaction
- Sets and manages client expectations
- Develops lasting relationships with client personnel that foster client ties
- Communicates effectively with clients to identify needs and evaluate alternative business solutions
- Continually seeks opportunities to increase customer satisfaction and deepen client relationships
- Builds a knowledge base of each client's business, organization and objectives
- Facilitates team and client meetings effectively
- Holds regular status meetings with project team
- Effectively communicates relevant project information to superiors
- Delivers engaging, informative, well-organized presentations
- Resolves and/or escalates issues in a timely fashion
- Understands how to communicate difficult/sensitive information tactfully.
- General understanding in the areas of application programming, database and system design is highly desirable.
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Tachyon'sÂfull-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities, and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makesÂTachyonÂa great place to work.
Disclaimer:ÂThe above statements are not intended to be a complete statement of job content, rather act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.
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