Cricket Wireless Bilingual Store Manager (DAVIE)

Job Overview

We are seeking a dynamic and bilingual Store Manager to lead our retail team with enthusiasm and strategic vision. This energetic leader will oversee daily store operations, drive sales performance, and ensure exceptional customer service. The ideal candidate will possess strong management skills, a passion for wireless technology, and the ability to motivate a diverse team. As a key representative of our brand, you will foster a positive shopping environment while managing inventory, staff development, and operational excellence. This role offers an exciting opportunity to grow within a fast-paced retail environment dedicated to delivering innovative communication solutions.

Duties

• Lead and supervise store staff, including hiring, training, coaching, and evaluating performance to ensure high levels of employee engagement and productivity
• Manage daily store operations, including opening and closing procedures, cash handling, POS system management, and ensuring compliance with company policies
• Drive sales through effective customer engagement, product knowledge sharing, and promoting wireless plans and devices
• Oversee inventory control, purchasing, merchandising, stocking, and pricing strategies to maximize profitability and minimize shrinkage
• Conduct employee orientation sessions, interviews for new hires, and ongoing training programs to develop team skills in sales techniques and customer service excellence
• Implement marketing initiatives within the store to attract new customers and retain existing ones
• Maintain accurate records of payroll, bookkeeping activities, sales reports, and operational documentation while ensuring adherence to budget guidelines

Qualifications

• Proven management experience in retail sales environments with a focus on wireless or electronics products
• Demonstrated supervisory skills with experience in team management and leadership roles
• Strong knowledge of POS systems, inventory management software, and retail math principles
• Excellent communication skills in both English and Spanish (bilingual proficiency required) for effective customer interactions and team coordination
• Skilled in negotiation, customer service excellence, and conflict resolution
• Experience with employee orientation, interviewing, recruiting, payroll processing, bookkeeping, and operational management
• Ability to handle cash transactions accurately while maintaining high standards of cashiering procedures
• Knowledge of wireless sales strategies, merchandising techniques, marketing initiatives, and store product knowledge
• Strong organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment
• Basic math skills necessary for retail math calculations such as pricing adjustments and sales analysis
• Previous experience managing retail store budgets, scheduling shifts (shift management), and supervising retail sales teams is highly preferred

Join our team as a Bilingual Store Manager where your leadership will inspire success! We’re committed to supporting your growth through comprehensive training & development programs while fostering an inclusive environment that values diversity. If you’re passionate about retail management with a focus on wireless technology—and ready to make an impact—apply today!

Pay: $14.00 - $19.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Vision insurance

Work Location: In person

Salary : $14 - $19