What are the responsibilities and job description for the Drain Technician position at T3 Services Group?
B Carlson Heating, Air Conditioning, & Plumbing:
Since 1971, we’ve proudly served the Albuquerque community with exceptional HVAC and plumbing solutions. Known for our outstanding service and customer-first approach, we’ve built a reputation as the trusted name in the area. Ready to take your career to the next level with a company that truly values its team? Don’t let this opportunity drain away—apply today!
Job Description:
As an Apprentice Plumber / Drain Technician at B. Carlson, you’ll work alongside experienced technicians to diagnose, service, and repair residential plumbing and drain systems. This is a hands-on, customer-facing role where you’ll learn the trade, build strong technical skills, and deliver 5-star service on every call. You’ll be in the field daily, representing the B. Carlson brand with professionalism, honesty, and pride in your work.
What you’ll be doing:
- Assist with residential drain cleaning, repairs, and basic plumbing services
- Diagnose plumbing issues and clearly explain solutions to customers
- Perform inspections and document findings using ServiceTitan on an iPad
- Upsell repairs and solutions ethically, based on customer needs
- Maintain a clean, safe, and well-organized company vehicle and job site
- Follow all safety standards, company processes, and quality guidelines
- Continue learning through on-the-job training and ongoing education
The Good Stuff:
- Competitive Pay: Hourly Commission
- Medical, Dental & Vision Insurance
- Pet Insurance
- 401k with 4% company match
- PTO, Paid Holidays, Paid Wellness Time
- Company Provided Truck, Phone, iPad, and Uniforms
- Employee Discounts
- Tool Program
- Continuous education to further your development
What you need:
- A valid apprentice plumber card
- 1 year of drain cleaning and/or plumbing experience
- Ability to use an iPad and our Service Titan software
- Customer service skills to diagnose and sell the repair to the customer
- Valid driver's license with no major violations within the last 3 years
Salary : $65,000 - $90,000