What are the responsibilities and job description for the Installation Coordinator - Admin Assistant position at T & T Plumbing & Heating?
Installation Coordinator - Admin Assistant | $19.00 - $24.00 per hour, depending on experience
Work Schedule: 7:00am to 5:00pm | fluctuating hours during this time | Monday to Friday
Position Overview:
This position manages day-to-day scheduling for HVAC and Pluming departments ensuring jobs are ready for installation. Responsible for the creation of department project files, contacting customers regarding scheduling issues, scheduling subcontractors, and inspections. Coordinating communication between installers, field supervisors, customers, vendors and the office.
T & T plumbing & Heating Inc | LaOtto, IN
Quality Home Comfort You Can Trust
We are a family owned and operated plumbing, heating, air conditioning, and geothermal contractors serving Northeast IN and the surrounding Fort Wayne area. Our mission is to provide honest, reliable service to our residential and commercial customers.
Benefits:
- 70% Company paid Medical Insurance W/ low Deductibles
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short Term Disability
- Paid Vacation
- 3 Sick Days (24 hours)
- 2 Personal Days (16 hours)
- 6 Paid Holidays
- 401K W/ Company Match
Essential Job Duties:
- Managing day-to-day scheduling for construction installations, both plumbing and HVAC
- Create and update project packets such as contracts, submittals, change orders and invoices, etc.
- Contacting customers regarding scheduling, and any changes
- Scheduling subcontractors and inspections as needed
- Ordering materials, system equipment, and accessories for jobs
- Complete all invoicing / AIA for construction projects.
- Filing manufacturer warranty registrations, extended warranty, rebates, promotions
- Answer and schedule incoming sales appointments as needed.
- Providing excellent customer service
- Assist department managers and act as liaison between customer and managers
- Daily working in Service Titan, our cloud-based CRM
- Other duties as assigned
Qualifications / Experience:
- 2 years related experience and/or training in customer service, scheduling, project coordination, or equivalent combination of education and experience
- Advanced customer service skills
- Scheduling experience
- Ability to cultivate and maintain strong relationships with clients and technicians
- Knowledge and experience of MS Outlook and MS Office Suite
- Strong organizational skills and high attention to detail
- Plumbing, HVAC, Electrical, construction, or similar industry experienced desired
- AR / invoicing experience desired
- High school diploma or equivalent
WE DO NOT ACCEPT APPLICATIONS VIA EMAIL, PHONE, OR WALK INS
Salary : $19 - $24