What are the responsibilities and job description for the Dealership Collision Services Director position at Szott M-59 Dodge?
Dealership Collision Services Director
We are looking for an experienced professional to lead our collision services team. As a Dealership Collision Services Director, you will be responsible for overseeing the development of business through insurance adjusters, customers, and other sources to ensure a strong sales volume, maintain operating profits, and meet customer satisfaction standards while controlling expenses.
- Achieve established forecasts set by the Parts and Service Director
- Hire, train, motivate, counsel, and monitor the performance of all collision repair facility staff
- Direct and schedule the activities of all collision repair facility employees
- Provide technical assistance as needed
- Write accurate estimates
- Conduct meetings with collision repair facility employees to discuss activities and problems
- Monitor payroll records of collision repair technicians
- Establish and maintain good working relationships with insurance adjusters, agents, and tow companies
- Stay informed about new equipment and tools available and recommend purchases
- Schedule shop work efficiently in accordance with dealership policy
