What are the responsibilities and job description for the Senior Project Manager position at Systemart LLC?
Lead complex digital projects from start to finish: websites, mobile apps, Mar Tech and content platforms
Build and maintain project plans, schedules, milestones and critical-path dependencies across several workstreams
Manage scope, change control and release planning, including MVP and post-launch phases
Own RAID management (risks, assumptions, issues, dependencies) and put mitigation plans in place
Coordinate several third-party vendors and hold them accountable for SOW deliverables, defect fixes and deadlines
Track project finances, including actuals, forecasts and estimates to complete, and confirm vendor invoices
Oversee testing readiness, including UAT, defect triage, regression and go/no-go decisions
Run status meetings, Scrum of Scrums and steering committee updates
Write concise status reports for senior leadership
Follow PMO governance, including project control documents, funding requests and audit documentation
Skills
Over 7 years of project management, with at least 3 years delivering digital projects (web, mobile, eCommerce or MarTech)
Has led full website replatforms or digital launches in a matrixed organization with many vendors
Comfortable with both Agile/Scrum and Waterfall, and with hybrid approaches
Good working knowledge of digital platforms such as CMS (Adobe Experience Manager preferred), analytics, SEO and content authoring workflows
Very proficient in Jira and Confluence; experience with Smartsheet, MS Project or Clarity
Advanced Excel skills for tracking and reporting metrics
Strong at managing vendors and negotiating with them
Clear, executive-ready writing and speaking; can keep complex status brief
Spots risk early, solves problems and makes decisions under deadline pressure
Builds working relationships across business, technology, creative and vendor teams
Hospitality, travel or loyalty experience is a plus
Education
Bachelor's degree in Business Administration, Computer Science, Information Systems, Marketing or a related field (or equivalent experience)
PMP certification prefers
Agile certification (CSM, PMI-ACP or SAFe) preferred