What are the responsibilities and job description for the Sr System Engineer position at System Soft Technologies?
Qualifications:
Knowledge, Skills & Abilities
- Must possess strong analytical skills.
- Ability to serve as and have expertise as a high-level, technical resource to IT staff and experience performing needs analysis, project planning, and resource scheduling.
- Ability to communicate effectively both verbally and in writing, including the ability to articulate user needs in technical and non-technical terms.
- Ability to establish effective working relationships With co-workers, County staff, and contractors. Ability to provide excellent customer service.
- Maintain regular and punctual attendance.
Required Education & Experience:
- Bachelor's degree in computer science, information technology, or a closely related field.
- Four years of related professional experience may substitute for the required degree.
- Seven years of direct hands-on experience with installing, supporting, troubleshooting, and maintaining enterprise systems in a large, multi-user. multi-application environment.
- Significant experience with ITIL Incident, Problem, and Change Management processes and principles.
- Experience with physical and virtual server environments, including Windows, RedHat Linux, VMWare, 0365, and Cloud.
- Experience With ticket-based Service Desk software system.
- Experience with virtualization technologies, Cloud technologies, System monitoring/alerting, performance tuning and resource optimization.