Senior Process Improvement Analyst-W2

Job Summary

Client is looking for Process Improvement Analyst in Colorado Springs, CO.

Responsibilities

• Strong understanding of the Seven Quality Tools and their application in driving process improvement, process analyses, data trending, and root cause analyses.
• Project management understanding of project scopes, project schedules, budgets, and resource allocation for on-time, on-budget projects.
• Demonstrated skills taking initiative and driving innovation.
• Strong computing skills including Microsoft Office, Visio/Lucid Charts, and Project preferred.
• Excellent verbal and written communication and presentation skills; proficiency in interacting with both business and IT individuals at all levels including the executive level.
• Ability to write and produce clear and concise written reports with attention to grammar, spelling, and punctuation.
• Excellent facilitation and conflict management skills.
• Demonstrated ability to apply various continual improvement methodologies necessary to drive higher performance levels in transactional environments. Ability to create compelling business cases for proposed process improvements.
• Ability to cultivate and foster a positive working relationship within teams, and with executives, managers, supervisors, employees, and other stakeholders to gain cooperation, support, and buy-in to continuous improvement. Ability to provide excellent customer service.
• Ability to work with many different personalities and individuals from many levels of an organization.
• Ability to build trust and strong working relationships with County agencies, team members, and organizations outside the County.
• Maintain regular and punctual attendance.

Qualification

• Bachelor’s degree in business administration, engineering, public administration, finance, management, or a related field.
• Two years of team experience with demonstrated results in moving that team toward measurable change.
• Two years of experience in facilitating continuous improvement activities such as orientation, education, and training based on the strategic objectives of the organization.
• Experience in performing data analysis with Excel, SPSS, Mini-Tab, Stata, R, or equivalent tool.
• Experience in managing budget and performance data.
• Experience in training others in process improvement, project management, behavior economics, or human-centered design.
• Experience in analyzing business processes, programs, and policies then creating recommendations for improvement.

Preferred Education & Experience

• Master’s degree in business administration, engineering, public administration, finance, management, or a related field.
• Two years of professional level experience in process improvement, process mapping, project selection, or coaching project teams.