What are the responsibilities and job description for the Enterprise Resources Planning Analyst-W2 position at System Soft Technologies?
JOB SUMMARY
Analyzes and evaluates user business needs to assist in the development and implementation of best-practice Enterprise Resource Planning (ERP) application configuration. Designs business solutions within the confines of ERP applications and performs project management activities. Identifies and efficiently solves business issues on a wide variety of ERP applications. Develops scope of work for modifications and/or enhancements.
RESPONSIBILITIES
- Performs research, analysis, design, testing, integration, maintenance, support, and troubleshooting tasks in support of ERP applications.
- Designs business solutions within ERP applications.
- Identifies and solves business issues across ERP applications and modules.
- Performs project management activities.
- Develops scope of work for enhancements.
- Writes requirements specifications and documentation.
- Supports day-to-day business processes and troubleshooting.
- Coordinates with vendors and internal stakeholders.
- Assists with QA testing and process optimization.
- Serves as ERP subject matter expert.
QUALIFICATIONS
Knowledge, Skills & Abilities
- Proficient knowledge of ERP applications and business processes.
- Project management, facilitation, and change management skills.
- Ability to solve complex problems and lead others.
- Strong communication and documentation skills.
- High school diploma or equivalent.
- Four years of ERP (Associate level), Seven years of ERP (Sr) application support experience.
- Associate degree may substitute for one year.
- Bachelor's degree may substitute for two years.
Preferred Education & Experience
- Bachelor's degree in related field.
- Two years public sector experience (Associate), 3 yrs (Sr.).
- Experience with ReportsNow, Excel, Microsoft BI, BI Publisher, or similar tools.
Licenses/Certificates
- CAPM, Agile, ADKAR, or equivalent certifications preferred