Demo

service Desk support

SYSTEM SOFT TECHNOLOGIES LLC
Lafayette, LA Contractor
POSTED ON 4/17/2026
AVAILABLE BEFORE 5/16/2026

Job Summary for Service Desk Support:

We are seeking a Service Desk Support Analyst to provide first-level technical support to end users. This role involves troubleshooting hardware, software, and network issues while ensuring a high level of customer satisfaction and timely resolution of incidents.

 

Job Qualifications and Responsibilities for Service Desk Support:

Experience in Service Desk / IT Support / Help Desk roles

Strong knowledge of:

  • Windows OS (Windows 10/11)
  • Microsoft Office 365
  • Basic networking (VPN, DNS, IP concepts)

Experience with ticketing systems (ServiceNow, JIRA, Remedy, etc.)

Familiarity with Active Directory and user management

Basic understanding of hardware troubleshooting

Hourly Wage Estimation for service Desk support in Lafayette, LA
$24.00 to $29.00
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