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service Desk support

Jobs via Dice
Lafayette, LA Full Time
POSTED ON 3/31/2026
AVAILABLE BEFORE 4/29/2026
Dice is the leading career destination for tech experts at every stage of their careers. Our client, SYSTEM SOFT TECHNOLOGIES LLC, is seeking the following. Apply via Dice today!

Job Summary for Service Desk Support:

We are seeking a Service Desk Support Analyst to provide first-level technical support to end users. This role involves troubleshooting hardware, software, and network issues while ensuring a high level of customer satisfaction and timely resolution of incidents.

Job Qualifications and Responsibilities for Service Desk Support:

Experience in Service Desk / IT Support / Help Desk roles

Strong knowledge of:

  • Windows OS (Windows 10/11)
  • Microsoft Office 365
  • Basic networking (VPN, DNS, IP concepts)

Experience with ticketing systems (ServiceNow, JIRA, Remedy, etc.)

Familiarity with Active Directory and user management

Basic understanding of hardware troubleshooting

Salary.com Estimation for service Desk support in Lafayette, LA
$49,934 to $61,914
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What is the career path for a service Desk support?

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Income Estimation: 
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