Communications Specialist

Communications Specialist 

Indianapolis, IN 46204  REMOTE WORK

Duration 12 months

Working hours can be between Monday to Friday 6:00 AM to 6:00 PM, with 8 hour days. Do you accept this requirement?
The position is remote, with expectation to be on site an average of 4 days per month. Do you accept this requirement?

Short Description:
The Communications Specialist is responsible for supporting the development and execution of communication and training plans.

Complete Description:
- - Essential Duties/Responsibilities

- Create and edit training guides from content provided by subject matter experts.
- Write, edit, and disseminate communications to end users and stakeholders.
- Assist in developing training and training material for systems of record.
- Facilitate webinars by monitoring chat, sharing document links, and troubleshooting access issues.
- Assist adult learners in physical classroom trainings.
- Assist with equipment set up and testing activities for classroom trainings.
- Assist with administrative tasks associated with training registration.
- Monitor group mailboxes and respond to stakeholder questions.



Work with subject matter experts and engage in independent research to develop subject matter knowledge relevant to assigned projects and curricula

Requirements



- Excellent attention to detail
- Excellent grammar and writing skills, including the ability to convey written, technical information in a clear, concise manner.
- Professional demeanor
- Excellent computer skills, including familiarity with Microsoft365 suite and Jira.
- Ability to manage multiple assignments simultaneously, while maintaining attention to detail.
- Ability to learn new information quickly and independently.
- Ability to meet deadlines, adapt to changing requirements, and work under pressure.

Skills:

	Skill	Required / Desired	Amount	of Experience	Expertise Rating	Move
	Working knowledge of Microsoft Office (Outlook 365, SharePoint, PPT, Word, Excel and Teams);	Required		Years
	Excellent grammar and writing skills, including the ability to convey written, technical information in a clear, concise manner	Required
	Experience creating and edit training guides from content provided by subject matter experts	Required
	Experience facilitating webinars by monitoring chat, sharing document links, and troubleshooting access issues	Required
	Experience of Atlassian Jira, Confluence and Service Management tools	Required
	Ability to communicate effectively orally and in writing	Required
	Ability to identify and resolve problems using research techniques	Required
	Bachelors degree or higher	Required
	Teaching or training experience	Desired
	Video editing using Adobe products	Desired
	WCAG/ADA compliance	Desired
	Web design/publishing	Desired
	Document/web formatting	Desired
	Title IV-D child support program experience	Desired