Warehouse Supervisor / Manager

The Warehouse Manager will handle various management, organization and planning tasks to maintain high performance of the warehouse’s storage and shipment processes. Their duties and responsibilities often include: 

• Audit and report inventory while making recommendations on which items to order and restock
• Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment
• Establish warehouse practices and protocols to achieve an efficient warehouse
• Set warehouse and team goals in collaboration with executive management and other team leads
• Monitor workplace performance and lead training initiatives to improve employees
• Keep up-to-date on the latest federal and state safety regulations
• Communicate with other departments to ensure products are shipped in a timely manner

Qualifications:

Warehouse managers typically require a high school diploma alongside 3 to 5 years of warehouse experience and 1 to 2 years in a supervisory role. Successful candidates possess strong leadership, proficiency in Warehouse Management Systems (WMS), and knowledge of inventory control and safety regulations like OSHA. [1, 2]

Education & Experience

• Minimum Education: A high school diploma or GED is the absolute minimum, but an Associate's or Bachelor's degree in Supply Chain Management, Logistics, or Business Administration is strongly preferred.
• Experience: 3 years of working in warehouse distribution or logistics, with at least 1–2 years in a direct supervisory or management role overseeing a team. [1, 2, 3, 4]

Technical & Operational Skills

• Warehouse Management Systems (WMS): High-level understanding of digital inventory software such as SAP, Oracle, Blue Yonder, or Manhattan.
• Inventory Control: Mastery of first-in, first-out (FIFO) or last-in, first-out (LIFO) processes, cycle counting, and shrinkage reduction.
• Safety & Compliance: A working knowledge of safety standards (like OSHA) and specific regulatory requirements (e.g., HACCP or FDA compliance if handling food or medical supplies).
• Equipment Proficiency: Ability to operate—and train others on—material handling equipment like forklifts and pallet jacks. [1, 2, 3, 4, 5]

Leadership & Soft Skills

• Team Development: The ability to interview, hire, schedule, train, and mentor hourly or union employees.
• Data Analysis: Capacity to track Key Performance Indicators (KPIs), interpret operational reports, and manage a labor/supply budget.
• Problem-Solving: Strong agility to quickly troubleshoot supply chain bottlenecks, mis-picks, and staffing shortages. [1, 2, 3, 4, 5]