Front Desk - Sales Development Rep

Overview

Synergy Chiropractic and Functional Neurology is growing fast, and we're looking for a high-energy, people-first Sales Development Representative to be the first point of contact for families.

This role is perfect for someone who thrives in conversation, loves helping people, and is motivated by performance, growth, and results.

You won’t be selling random services - you’ll be guiding families into care that can change their child’s (and often their entire family’s) trajectory. Some conversations will be with high-intent leads, others will require you to proactively reach out, start conversations, and create opportunity. Your role is to build trust quickly, ask the right questions, and confidently move people toward taking action.

You'll follow up with event leads, warm inbound inquiries, and prospective patients, book evaluations, and support our front desk experience. You are the bridge between marketing and patient care.

This is a paid position with growth opportunity inside one of the fastest-growing Functional Neurology clinic in the Midwest.

Responsibilities

• Follow up with event leads (workshops, community events, Meta ad leads, etc.) via call, text and email
• Convert warm prospects into scheduled evaluations
• Respond to inbound inquiries and guide potential patients through next steps
• Clearly communicate the value of our one-on-one, performance-based care model
• Schedule evaluations efficiently and confidently using our systems
• Track all communications and lead activity in our CRM
• Support the front desk experience by creating a welcoming, high-energy first impression
• Assist with nurturing campaigns and reactivation of past leads
• Hit booking targets and conversion goals consistently

What We're Looking For

• Confident on the phone and comfortable leading conversations
• High emotional intelligence, can build rapport quickly
• Organized and detail-oriented
• Comfortable handling objections and guiding people to decisions
• Motivated by performance metrics and growth
• Strong written communication skills (text/email follow-up matters here)
• Able to move fast in a high-growth environment
• Passion for health, fitness, athletics, or performance is a major plus

This Is NOT

• A boring front desk job
• A high-volume insurance mill
• A script-reading call center

Why Synergy

• A mix of warm leads and outbound opportunity - you’re not waiting for business, you help create it
• A premium, results-driven service that converts when communicated clearly
• A fast-paced environment where output, ownership, and follow-through matter
• Opportunity to take initiative - from lead follow-up to outreach and patient acquisition
• Clear path to grow into sales, marketing, or leadership roles
• Direct impact on both revenue growth and patient outcomes

This is not a passive front desk role - we are looking for someone who is comfortable initiating conversations, driving action, and being measured by results.

Growth Opportunity

This role can evolve into:

• Sales Manager
• Marketing Coordinator
• Patient Success Manager
• Operations Lead

If you're hungry, coachable, and driven, there is a real upward mobility here.

Pay: $17.00 - $28.00 per hour

Application Question(s):

• Do you have experience in social media engagement for prospecting?

Work Location: In person

Salary : $17 - $28