UX Content Writer

TITLE: UX Content Writer

ANTICIPATION DURATON: 6 months

LOCATION: New York, NY

Role Overview

As a UX Writer & Content Designer, you independently deliver high-quality design for end-to-end user experiences that are part of a broader project or program. You influence or evolve product vision by contributing to a cohesive product narrative with minimal assistance.

You address low-to-medium complexity user challenges by leveraging established writing and information-design patterns and principles, delivering practical and/or creative solutions. You apply working knowledge of UX principles, user-centered product-development methodologies, and research tools.

You work with minimal guidance on tasks such as:

• Analyzing or anticipating the needs of a diverse global audience.
• Iteratively improving writing and information design based on UX testing and partner/stakeholder input.
• Helping create innovative UX solutions to defined user, product, and business problems.
• Proactively identifying, defining, and communicating issues through patterns and frameworks that create consistency.
• Designing products and developing UX solutions that result in a coherent product, platform, or user experience.
• Upholding design standards such as writing patterns that guide users successfully through the product.
• Collaborating and communicating effectively with cross-team peers across the company.

Responsibilities

• Plan and prioritize your own design work in alignment with larger project goals.
• Identify opportunities to expand responsibilities within the immediate product team.
• Collaborate with others to identify opportunities to improve Product Excellence for all users, including localization and accessibility.
• Use and propose key data and metrics to evaluate product impact.
• Understand the product ecosystem, user trends, and industry (e.g., competitors) by collaborating within the team when developing design solutions.
• Help create innovative UX solutions to defined user, product, and business problems.
• Adapt to evolving writing and design constraints, communicating the rationale behind solution choices.
• Establish holistic UX processes, systems, frameworks, or patterns within a team or product.
• Assist in performing design and testing processes with minimal guidance.
• Apply or adapt UX frameworks for user experiences, including principles, patterns, and systems.
• Leverage standard writing and design tools to visualize ideas, develop mock-ups, or prototypes.
• Tailor deliverables to product or platform requirements with minimal guidance.
• Identify and follow design templates, style guides, and accessibility guidelines.
• Help create UX solutions based on user insights, business needs, and industry trends that further business objectives.
• Iteratively improve UX based on research and stakeholder input.
• Provide input and feedback to engage stakeholders on product writing and design to achieve product goals, with minimal guidance.
• Analyze or anticipate user needs, pain points, or gaps in language comprehension.
• Through collaboration, identify defined problems and highlight possible solutions within strategic, product, or technical constraints.
• Create concepts that inform product ideation and/or user research/testing, or conduct research with minimal guidance to inform UX.
• Help gain support for user experiences through principled, well-reasoned, or data-driven UX choices.
• Identify challenges and questions as part of the design process.

Minimum Qualifications

• 4 years of experience in writing, editorial, marketing, UX writing, content design, or related fields.
• Experience leading content strategy projects.

Proficiencies

• Data analysis, synthesis & planning
• Product design (Knowledge)
• Craftsmanship
• Design sensibility
• Information architecture
• Team management
• Content design
• Product development lifecycle
• Industry & interactive technology
• User behavior
• Presentations
• UX writing
• Storytelling
• Systems thinking
• UX research methodology

The hourly pay rate range for this position is $60.00 to $68.01/hr (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.

Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

For immediate consideration, please forward your resume to kcorbin@synergishr.com

If you require assistance or an accommodation in the application or employment process, please contact us at kcorbin@synergishr.com.

Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.