Supply Chain Site Coordinator

Job Description

• The role will be responsible for communicating supply & demand information between the two organizations and will be responsible for the timely execution of supply orders for products sourced from the CMO.
• The role will ensure Customer Service Levels for products in scope of responsibility are achieved and manage supply priorities and exceptions that affect Customer Service levels to the markets.
• Ensure that adequate production is taking place with the Contract Manufacturing Organization (CMO) in order to meet customer demands.
• Support the on-time delivery of Purchase Orders from CMO's, and interact with Market Supply Planning, Customer Service, CMO Site Planning, and client Virtual Plant Team (VPT) in achieving the on-time delivery of Purchase Orders.
• Act as External Manufacturing (ExM) contact for internal and external customers for product inquiry, shipments and scheduling activities.
• Ensure purchase orders are placed in a timely manner according to contractual requirements and meet product lead-times.
• Review and update open order reports and track order exceptions and communicate unresolved issues to the Supply Chain Manager.
• Support synchronization of orders from Market Supply Planning and other customers to support campaign timing and consumption of tolled material.
• Implements standard processes for efficient and effective communication of information from CMO to customer, including open order reporting & shipping plan communication.
• Ensures CMO provides open order confirmations through agreed process.
• Proactively supports CMO and customer requests/queries in relation to supply, demand, logistics requirements, artwork change implementation, ship on test requests etc.
• Support ad hoc market and customer requests for information.
• Ensure CMO supply chain team routinely informed in relation to Regulatory Agency approval status to allow on time production to occur.
• Act as the main point-of-Contact between client Planning and the CMO for resolution of supply issues that may affect Customer Service in the market.
• Work with CMO and MSP team/Customer to manage shortages/allocations and stock-outs in the market.
• Proactively determines the impact of supply disruption or quality events that may affect market supply, and informs the Virtual Plant Team (VPT) and customer.
• Coordinate product reworks/redress at CMO site, as required by the business.
• Provide input into performance metrics analysis and comments (On-time delivery, Backorders, Anticipated Backorders).
• Execute and support priority planning as necessary through review of Backorder/Anticipated Backorder (BO/ABO) information and customer inventory levels.
• Provides monthly forecast to CMO to account for delivery requirements in long-range planning horizon.
• Support and lead projects as required.
• Escalates to Supply Chain Manager as required.
  
  

Qualification

• Associate degree
• Bachelor's Degree preferred
• 5 years' experience in the pharmaceutical / consumer products industry in a supply chain or manufacturing environment
• Knowledge of Master Scheduling, Forecasting, Customer Service, Logistics, Distribution, and/or Inventory
• Management is required, ideally combined with the use of Enterprise Resource Planning (ERP) systems
• Excellent knowledge of the planning operational workflow (MPS, MRP, forecasting) and how sourcing decisions impact site planning operations.
• Experience in SAP is a plus.
• Project Management experience is a plus.
• Excellent PC and systems skills with competence in MS Office; Advanced MS Excel experience
• Excellent communication (written and oral) and interpersonal skills are a pre-requisite.
• Ability to work to deadlines, manage workload accordingly through task prioritization, possess a high level of accuracy and attention to detail.
• Possess excellent analytical, organizational, critical thinking and problem solving skills
• Demonstrated ability in performing in a dynamic work environment.
• Experience in the Supply Chain area working with CMO's and SAP.
• Work Schedule: Monday - Friday, Business Hours
  
  

Benefits

Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.

Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.

Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.

Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.

Synectics is an equal opportunity employer.