What are the responsibilities and job description for the Program Manager - Senior position at Synectics Inc.?
Description
Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.
Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.
Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.
Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.
Synectics is an equal opportunity employer.
- Responsible for executing digital content initiatives across web and app channels within an in-house creative studio.
- Serves as the digital production subject matter expert, translating creative and business needs into structured, executable plans and high-quality outputs.
- Working closely with the director of digital, this role owns project-level production planning, estimating, and delivery, while supervising a team of digital producers (intake partners).
- Lead and supervise a team of digital producers (intake partners).
- Coach team members on production rigor and stakeholder management.
- Ensure consistency in how work is scoped, estimated, and routed into production.
- Partner with director of digital on intake, prioritization, and stakeholder alignment.
- Uphold intake quality, ensure requests are digitally feasible, and translate requests into clear production plans, including timelines, dependencies, and resource needs.
- Develop and ensure project budgets align with internal cost and efficiency expectations.
- Track actuals vs. estimates, identifying variances, and correcting.
- Own and manage end-to-end workflows and deliveries across projects.
- Assert proactive risk and priority management as needed to drive clarity across roles and execution forward.
- Engage with digital, marketing, and tech teams to ensure clarity and alignment on deliverables.
- Ensure deliverables are complete and executed per creative intent, consulting creative team as needed.
- Ensure outputs are optimized for digital channels.
- Apply working knowledge of UX/UI principles to guide layout, interaction, and content behavior.
- Serve as the senior escalation point and advisor for production challenges and risks.
- Provide clear reporting on project status, risks, and performance.
- Bachelor's degree in advertising, marketing, or relevant field.
- Eight years' experience in digital production, with four leading producers or intake teams.
- Trusted expert in digital production.
- Fluent in digital tools and workflows, and able to operate effectively across digital, marketing, brand, and tech teams.
- Experience delivering web and app-based content projects.
- Strong proficiency in Workfront, SharePoint, Figma, and Adobe Creative Cloud.
- Communicate clearly across all levels.
- Comfortable escalating for support as needed.
- Well versed in controlling actuals vs. plan.
Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.
Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.
Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.
Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.
Synectics is an equal opportunity employer.