What are the responsibilities and job description for the Administrative Assistant - Bookkeeper position at Synectics Inc.?
Key Responsibilities
- We are seeking a detail-oriented and highly organized professional to join our team as a Property Tax Refund Specialist.
- This role is ideal for someone who enjoys balancing analytical problem-solving with structured, process-driven work.
- The primary responsibility is to manage and process property tax refund claims efficiently and accurately, ensuring clients receive their funds as quickly as possible.
- This position requires persistence, precision, and a strong commitment to resolving issues thoroughly. If you thrive in a role where accuracy, organization, and follow-through are critical to success, this opportunity may be a great fit.
- Process and track property tax refund claims in accordance with established procedures
- Review financial records, tax documents, and supporting materials for accuracy and completeness
- Communicate with government agencies and relevant parties to resolve outstanding issues
- Escalate complex matters appropriately while maintaining ownership until resolution
- Maintain organized records and documentation for all assigned cases
- Ensure compliance with regulatory standards and internal guidelines
- Provide updates and clear communication regarding claim status
- Background in accounting, bookkeeping, or administrative support preferred
- Strong attention to detail with a commitment to producing accurate, error-free work
- Ability to follow established procedures while identifying when escalation is needed
- Excellent organizational and time-management skills
- Strong written and verbal communication skills
- Patient, persistent, and solution-oriented mindset
- Structured, process-driven environment with clearly defined standards
- Stable workflow focused on accuracy and timeliness
- Step-by-step training and supportive coaching provided
- Opportunity to develop technical expertise and grow within the role
- Results-driven performance
- Accountability and integrity
- Team-first mindset
- Commitment to solving client problems
- Focus on solutions and continuous improvement