Business Systems Analyst – Payments Domain

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20 years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500 , and has 58 offices in 21 countries within key global markets.

Our challenge

The Business Systems Analyst (BSA) will serve as a bridge between business stakeholders and technical teams, gathering requirements, analyzing payment processes, and ensuring the delivery of scalable, secure, and efficient payment solutions. The ideal candidate has strong domain expertise in payments including card transactions, ACH, wire transfers, and digital wallets..

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Dallas, TX/Pittsburgh, PA is $95k - $105k/year & benefits (see below).

The Role

Responsibilities:

• Collaborate with business stakeholders to gather, analyze, and document payment-related requirements.
• Translate business needs into functional specifications for technical teams.
• Conduct gap analysis of existing payment systems and recommend improvements.
• Support the design, development, testing, and deployment of payment solutions.
• Ensure compliance with industry standards such as PCI-DSS, EMV, and NACHA regulations.
• Liaise with developers, QA, and operations teams to troubleshoot and resolve payment system issues.
• Develop use cases, process flows, and user stories related to payment workflows.
• Perform data analysis and reporting on payment transaction data to identify trends and anomalies.
• Stay updated on industry trends, emerging technologies, and regulatory changes in the payments domain.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, Finance, or related field.
• Proven experience as a Business Systems Analyst in the payments domain.
• In-depth knowledge of payment processing systems, networks, and protocols.
• Strong understanding of payment types (card payments, ACH, wire transfers, digital wallets).
• Familiarity with payment industry standards and regulations (PCI-DSS, EMV, NACHA, etc.).
• Experience with core banking systems and payment gateways.
• Excellent communication, analytical, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Skills:

• Certifications such as CBAP, CCBA, or PCI Professional.
• Experience with Agile/Scrum methodologies.
• Knowledge of API integration and fintech solutions.
• Technical background with understanding of SQL, XML, JSON, and system architecture.

We offer:

• A highly competitive compensation and benefits package.
• A multinational organization with 58 offices in 21 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun-loving, and global work culture.

S YNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.