What are the responsibilities and job description for the Robotic Cell Operations Technician position at Symbotic Automation?
Step into the Cell
Imagine arriving at a customer site where Symbotic’s robotic material handling system hums to life. As a Robotic Cell Operations Technician, you begin by bringing automated adapters online—verifying every adapter is in a ready-to-run state and preparing pallets for induction into the Symbotic storage and retrieval system. With Human/Machine Interface (HMI) terminals at your fingertips, you orchestrate inbound and outbound activity to drive maximum throughput and cases per hour.
When a stoppage occurs, you diagnose the cause using the HMI and safe manual intervention, then return the system to service quickly. Throughout the day you preserve uptime—recovering robots, removing suspect items, and performing bot health actions. You keep an open line to leadership, escalating anything that could impact production. Periodically, you complete system inspections—cleaning, lubrication, tolerance checks, component validation, current measurements, and electrical system checks—to keep performance on target.
Your toolkit also includes hands-on rover bot upkeep: replacing wheels, cleaning, and maintaining ESD brushes and sensors. You may be called to recover automated robotic vehicles within the Symbotic Matrix select system—even in restrictive spaces and at elevation. You maintain radio etiquette, follow procedures, and document root causes and corrective actions to sustain continuous operations. Other duties may be assigned by leadership.
About the Team
You’ll be part of Symbotic’s Customer Operations organization—leaders of day-to-day system operations—partnering with onsite customers to drive best-in-class quality, safety, and system performance.
What You Bring
- Associate degree or equivalent experience/certification in electronics, automotive, automation, manufacturing, or a related field (preferred).
- At least 1 year of experience with mechanical automation systems, or equivalent education/training.
- Proficiency in system inspection tasks: cleaning, lubrication, tolerance checks, current measurements, and electrical system verification.
- Skill in prioritizing work to maximize uptime and throughput in an automated cell.
- Demonstrated commitment to safe work practices.
- Ability to work independently by following procedures and manuals.
- Comfort multi-tasking across concurrent duties.
You should be proficient in: Warehouse Experience
Work Environment & Physical Requirements
- Steep stairs to access the structure; railings at significant heights.
- Protected from weather but not necessarily from temperature changes; able to work between 105° and 32° Fahrenheit.
- At construction sites, proper PPE is required (hard hat, safety vest, steel toes, eyeglasses, ear protection, fall protection such as a safety harness).
- Frequently lift up to 50 lbs safely and efficiently; move items up to 80 lbs.
- Stand/walk for 10–12 hours; frequent reaching with hands and arms.
- Work at heights up to 45 feet and within restrictive areas of 24 inches; stand, climb or balance, stoop, kneel, crouch, or crawl.
- Capable of occasional and/or continuous feeling, seeing, hearing, bending, twisting, stooping, pushing, pulling, balancing, gripping, climbing, crawling, sitting, handling objects, and repetitive movement using both hands and feet.
- Comply with all safety requirements and protocols, including Lockout/Tagout and fall protection protocols.
