What are the responsibilities and job description for the Learning and Development Consultant position at Sycuan Casino Resort?
About Sycuan Casino Resort
We are a premier destination offering world-class gaming, entertainment, and hospitality. We believe our team members are our greatest asset, and we are committed to their continuous development.
Job Overview
The Learning and Development Specialist will work closely with the Learning and Development Manager and Business Partners to identify the best approach for bridging skill gaps. This role is responsible for developing and delivering learning solutions for the organization, including New Hire Orientation, Leadership Development, Guest Service initiatives, and other programs that align with organizational initiatives.
Key Responsibilities
- Present training and development programs using various forms and formats, including group discussion, lecture, workshop, and simulations
- Adapt training delivery methods to suit diverse learning styles
- Occasionally develop engaging and interactive training materials, including e-learning modules, instructor-led training, and blended learning solutions
- Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements
- Create and maintain monthly Learning and Development Training Calendar
- Creates and/or maintains training procedure manuals, guides, and course materials as needed
- Review training materials and provide feedback
- Evaluates program effectiveness through assessments, surveys, and feedback
- Maintains knowledge of the latest trends in learning and development
- Performs other related duties as assigned
Requirements
- High School Diploma or equivalent experience
- 3 years of experience in delivering training in a business environment
- 2 years of experience facilitating Leadership, Coaching, Performance Improvement, and similar business-related topics
- Experience with learning management systems (LMS) and e-learning tools
- Experience in designing and developing training programs
