Telecommunications Installer

We’re hiring Telecommunications Installers at two levels (Installer I and Installer II) to support installation, maintenance, and servicing of telecom equipment in the field.

Level difference (at-a-glance):

• Installer I (Entry-Level): Focuses on basic tasks and non-complex equipment under close supervision of a Lead Installer; escalates complex issues.
• Installer II (Mid-Level): Handles a broader scope including testing/troubleshooting fiber/copper, interpreting drawings/specs, and may train junior installers; still works under supervision for more complex work.

What You’ll Do (Both levels)

• Perform cable installation, termination, labeling, and lacing to industry standards
• Mount racks, frames, shelves and ensure secure, correct installation
• Read and stay current on installation documentation
• Add/remove non-powered equipment/hardware
• Inventory job-related materials

Additional Responsibilities — Installer II

• Test and troubleshoot fiber/copper installations
• Perform verification/continuity testing
• Interpret drawings, plans, and specifications
• Interpret job plan/scope; support retrofits and upgrades
• Discuss media selection and implementation implications
• Make recommendations based on codes, standards, and best practices
• May provide training to less experienced installers (as needed)

Travel / Shift Requirements (Both Levels)

• Must be available to travel 50%–75%
• Travel may include overnight stays 1–2 weeks at a time, including weekends
• Early morning shifts; occasional evening shifts; infrequent weekend work
• Reliable transportation required; able to transport minor tools to work locations

Physical Requirements (Both Levels)

• Lift 50 lbs minimum; up to 100 lbs occasionally
• Work on ladders and in confined spaces
• Work safely around electrical wires and ESD products
• Fine motor skills/manual dexterity for tools and small components
• Ability to stoop, kneel, bend, squat, crawl, push, pull

Skills & Qualifications

Required (Both Levels)

• High School Diploma or equivalent
• Complete “Basic Installation” training or equivalent On the Job Training
• Completion of Safety, Business Code of Conduct, QA, and ESD training
• Familiarity with standards: AT&T TP-76300 / 76409, Telcordia GR1275, Verizon IP72202
• Basic network product knowledge (Installer II: moderate knowledge expected)
• Proficiency with computers/tablets and MS Office
• Strong attention to detail, communication, and troubleshooting
• Valid driver’s license, acceptable driving record, and proof of insurance

Experience

• Installer I: Entry-level; proficiency in relevant Network Elements (1–4) with management assessment/approval of Level I skill level
• Installer II: Minimum 3 years field service (or equivalent combination), OR progression via Installer Academy; management assessment/approval of Level II skills; proficiency in relevant Network Elements (1–4)

Preferred (Both Levels)

• 2 years electronics training from technical trade school or military