What are the responsibilities and job description for the Business Operations Specialist 3 position at Swoon?
PART TIME - First shift – depending on the candidate if they prefer morning or afternoon shift.
The main function of a business operations specialist is to maintain vendor relationships, acting as a business analyst for non-IT projects or filling organizational roles above an administrative level, but below a management level. Other responsibilities may include maintaining all project management processes, including project goals, deadlines, metrics and budget. The business operations specialist usually reports to a project manager or director.
Job Responsibilities:
• Establish and maintain communication services across business units or from the project team to the organization.
• Maintain the storage and retrieval of all project communications data and business metrics.
• Review contracts, cost proposals and contract supplements.
• Set up project and work breakdown structures.
• Establish and document business processes.
• Track project budgets and expenditures, monitor transaction controls and costs against budgets.
• Predict potential budget overruns and offer solutions.
Skills:
• Verbal and written communication skills, attention to detail, customer service and interpersonal skills.
• Ability to work independently and manage one’s time.
• Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
• Ability to apply accounting and mathematical principles to work as needed.
• Ability to analyze business trends and project future revenues and expenses.
• Previous experience with computer applications, such as Microsoft Word and Excel; Enterprise Application experience a plus.
Education/Experience:
• Bachelor's degree in business management, economics, finance, accounting or relevant field required.
• 5-7 years experience required.
Summary: Negotiates, administers, extends, terminates and renegotiates standard and nonstandard contracts. Education/Experience: University degree or equivalent experience. Five to seven years contracts experience. Skills and Competencies: Verbal and written communication skills, multi-tasking, customer service skills and interpersonal skills. Ability to work independently and manage one's time. Ability to produce quality work under deadlines. Ability to keep information organized and confidential. Previous experience with computer applications, such as MS Office. Knowledge and exposure to different contract types - preferred.
Reason/motivation for request:
ADDITION; Growing need to support putting contracts in place for customers who partner with us on technology solutions
Why this Role?
This position will be a part of the Autonomy & Automation Customer Success Strategy Team. The successful candidate will support the team by managing daily requirements such as NDAs, customer trials, and other standard legal agreements. Responsibilities will also include handling small to medium projects related to contract and commercial activities to help us grow the adoption and utilization of technology solutions.
Major Job Duties and Responsibilities: May provide support in the following areas – acquisition planning, proposal solicitation preparation, market research/analysis, selection and administration of terms and conditions, negotiation and preparation of contract modifications. May perform other administrative duties including filing, photocopying, faxing and computer service.
Work will vary day to day and be largely project driven
Interaction with team:
Collaboration with our legal counsel and the business development team
Team Structure
The strategy team consists of 5 peers who drive strategic complex initiatives – the work of peers is not directly tied to this role and collaboration will be with other teams in the organization.
Education & Experience Required:
Years of experience: 5-7 years
Degree requirement: Associate Degree with experience or BS Degree preferred
Do you accept internships as job experience: Yes if relevant and if they have additional professional experience
Are there past or additional job titles or roles that would provide comparable background to this role: Contract Administrator
Top 3 Skills
Verbal / written communication skills, multi-tasking, customer service skills / interpersonal skills
Additional Technical Skills
(Required)
Work independently and manage own time
Produce quality work under deadlines
Keep information organized and confidential
MSOffice
(Desired)
Knowledge of and exposure to different types of contracts
Soft Skills
(Required)
Communication and interpersonal skills
Disqualifiers/Red Flags/Overqualifications:
Looking for remote work; lawyer - overqualified
Salary : $25 - $31