What are the responsibilities and job description for the Senior Accountant – High-Volume Cash & Payment Operations position at Swoon?
Senior Accountant – Billing, AR & Cash Management
We're hiring a Senior Accountant to join a high-volume operational accounting team responsible for the full payment lifecycle — from journal entry and clearing account management through to bank deposit reconciliation. This team processes approximately $5.5–6 billion in payments monthly and works directly with Treasury and operational billing systems.
What You'll Do
- Manage high-volume customer payment accounting across retail and POS channels
- Process and reconcile journal entries through the full payment lifecycle — order management system, clearing account, and bank reconciliation
- Partner with Treasury and billing teams on GL-related matters
- Coordinate with offshore team members on Tier 2 issues; escalate and resolve onshore as needed
- Drive self-directed process improvement initiatives in a data-heavy environment
Ideal Background
We're looking for candidates with hands-on transactional accounting experience — not high-level analysis, but granular, customer-level work at scale. Backgrounds that translate well include:
- High volume experience, supported over $1B in transactions/month
- Credit card or card processor accounting
- Retail POS accounting
- Utility, AR, or billing-related customer accounting
- Lockbox and cash management operations
Technical Skills
- SQL — querying and managing large transactional datasets
- Alteryx — data blending and workflow automation
- AI tools (Claude and similar) — this team is actively moving toward AI-assisted operations
- Advanced Excel
Note: The forward-looking model for this team is AI-driven. Over the next 2–4 years, day-to-day journal entry work is expected to transition to AI agents, with accountants shifting into an oversight and management role.
What We're Looking For
- Bachelor's degree in Accounting or Finance (preferred over general business)
- 5 years of accounting experience at the Senior Accountant level
- Experience managing payment volumes exceeding $1B/month in transactions — this is a high-scale environment and prior exposure to that level of throughput is strongly preferred
- Experience in at least one of: retail POS accounting, credit card/card processor, AR billing, cash management, or lockbox
- Strong interpersonal skills and emotional intelligence — this is a collaborative environment with onshore and offshore team members
- Self-starter with the ability to manage project work independently