What are the responsibilities and job description for the HR Manager position at Swoon?
We’re hiring an experienced HR Manager to lead a high-volume HR function supporting a large onsite workforce. This is a hands-on leadership role overseeing a team of HR coordinators and generalists, serving as the escalation point for complex employee relations matters, and ensuring consistent, compliant HR practices across multiple employment types.
Location & Schedule
- New Albany, OH (splitting time between onsite in New Albany and an office in Pataskula)
- Monday–Friday, 8:00 AM–5:00 PM
Key Responsibilities
- Lead and develop an HR team of 5 (coordinators and generalists); provide coaching, guidance, and escalation support
- Support a high-volume onsite workforce (hundreds of employees), ensuring strong HR presence and responsiveness
- Manage and resolve HR investigations end-to-end, ensuring consistency, documentation, and appropriate outcomes
- Oversee compliance and administration related to: FMLA, ADA , Workers’ Compensation, Religious accommodations
- Support and advise leaders on HR practices across full-time and contract employment types
- Serve as the primary point of contact for complex employee relations issues and risk-sensitive situations
Qualifications
- 10–12 years of Human Resources experience
- 3 years of dedicated HR management experience
- Proven experience managing an HR team of 5
- Experience supporting large, high-volume teams with hundreds of employees onsite
- Strong working knowledge of religious accommodations, FMLA, ADA, and Workers’ Compensation
- Demonstrated ability to lead investigations from intake through closure and coach junior HR team members
Preferred
- HR experience in warehouse, manufacturing, or industrial environments
- Bilingual (Spanish or French) — preferred, not required