What are the responsibilities and job description for the eCommerce Business System Analyst position at Swoon?
I'm working with a leading U.S. supplier of industrial, medical and specialty gases, and safety products looking to add a Business System Analyst to their team!
Location: Hybrid in Lawrenceville, GA
Salary: $90-100k/yr 15% bonus
*Must be US Citizen or Green Card holder*
About this role:
- Analyze eCommerce search customer journey to identify patterns, trends, and areas for improvement
- Monitor and report on key search metrics, including but not limited to search volume, click-through rates, no search results, conversion rates, bounce rates, average time spent on each search, percentage of searches that result in a purchase, average order value, customer retention rate, shopping cart abandonment rate, and customer lifetime value
- Collaborate with cross-functional teams, such as customer analytics, digital merchandising and IT.
- Conduct A/B testing and experiments to evaluate the effectiveness of search optimizations.
- Stay up-to-date with industry best practices and emerging trends in eCommerce search.
Experience:
- Bachelor's degree
- 4 years of program/project management
- Experience communicating with internal and external stakeholders
- SAP and Salesforce experience
- Python and SQL experience ideal
- PowerBi experience a plus
Interested? Apply now!
Salary : $80,000 - $100,000