What are the responsibilities and job description for the Processor position at swipejobs?
Position Summary
The Student Refund Processor is responsible for the accurate and timely processing of student
refunds through the University’s ERP system (PeopleSoft) and third-party refund vendor
(BankMobile). This role ensures compliance with federal, state, and institutional regulations
while delivering excellent customer service to students and campus partners.
Key Responsibilities
• Process student refund transactions in PeopleSoft in accordance with established policies
and timelines.
• Transmit and reconcile refund files to BankMobile (or equivalent refund disbursement
vendor).
• Review student accounts to verify credit balances prior to refund issuance.
• Identify, research, and resolve refund discrepancies, rejected transactions, and return
payments.
• Monitor daily refund reports, exception reports, and reconciliation logs.
• Ensure compliance with Title IV regulations and institutional financial aid policies.
• Coordinate with Financial Aid, Student Accounts, Registrar, Accounts Payable, and IT
departments for smooth processing and resolve account issues impacting refunds.
• Maintain accurate documentation and audit trails for all refund transactions.
• Assist with month-end and year-end reconciliation processes.
• Respond to student inquiries related to refunds, timelines, and payment methods.
• Support internal and external audit requests as needed.
• Maintain confidentiality of student financial data in compliance with FERPA and
institutional policies.
Required Qualifications
• Associate’s or Bachelor’s degree in Accounting, Finance, Business Administration, or
related field (or equivalent experience).
• 1–3 years of experience in Student Accounts, Bursar Operations, Accounting, or
Financial Services.
• Hands-on experience with PeopleSoft Financials, Campus Solutions, or equivalent ERP.
• Experience working with BankMobile or similar refund disbursement vendors.
• Knowledge of basic accounting principles.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Excel and reporting tools.
• Ability to manage multiple deadlines in a fast-paced environment.
Preferred Qualifications
• Experience in higher education finance or student financial services.
• Knowledge of Title IV federal financial aid regulations.
• Experience with reconciliation processes and audit preparation.
• Familiarity with ACH processing and electronic payment systems
Salary : $28 - $29