Front Office Representative

Job Description

**Job Description**

We are seeking a detail-oriented and professional **Front Office Representative** to serve as the first point of contact for clients, visitors, and internal staff. The ideal candidate will deliver outstanding customer service while managing front desk operations efficiently. This position requires a polished demeanor, excellent communication skills, and the ability to multitask in a fast-paced office environment.

**Responsibilities**

• Greet and welcome clients and guests in a courteous and professional manner
• Answer incoming phone calls and direct them appropriately
• Manage front desk operations, including scheduling appointments and maintaining visitor logs
• Coordinate mail deliveries, packages, and office supplies
• Assist with administrative tasks and support various departments as needed
• Maintain cleanliness and organization of the reception area
• Enforce company policies and ensure front office protocols are followed
  
  

Qualifications

**Qualifications**

• High school diploma or equivalent required; associate degree or administrative training is a plus
• 1 year of experience in a receptionist, administrative, or front desk role
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Strong organizational, communication, and customer service skills
• Professional appearance and positive attitude
• Ability to handle multiple tasks efficiently and accurately
  
  

Additional Information

**Benefits**

• Competitive salary ($66,000–$69,000 annually)
• Opportunities for professional growth and promotion
• Paid time off and holidays
• Health, dental, and vision insurance
• Collaborative and creative work environment
• Ongoing training and development programs