What are the responsibilities and job description for the Customer Service Officer position at Swift7 Consultants?
Job Description
**Job Description:**
Property Soar is seeking a dedicated Customer Service Officer to join our dynamic team. This role is crucial in maintaining excellent client relationships, addressing inquiries promptly, and ensuring a seamless customer experience. The ideal candidate will be detail-oriented, proactive, and committed to delivering outstanding service.
Responsibilities
**Qualifications:**
Benefits
**Job Description:**
Property Soar is seeking a dedicated Customer Service Officer to join our dynamic team. This role is crucial in maintaining excellent client relationships, addressing inquiries promptly, and ensuring a seamless customer experience. The ideal candidate will be detail-oriented, proactive, and committed to delivering outstanding service.
Responsibilities
- Handle incoming customer inquiries via phone and email with professionalism and efficiency.
- Resolve client issues promptly and escalate when necessary.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with internal teams to improve service delivery and customer satisfaction.
- Provide clients with detailed information about our services and processes.
**Qualifications:**
- Proven experience in customer service or client-facing roles.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite and CRM systems is a plus.
Benefits
- Competitive salary: $57,000 – $61,000 annually.
- Opportunities for professional growth and career advancement.
- Supportive and collaborative work environment.
- Health and wellness benefits package.
- Full-time employment.
Salary : $57,000 - $61,000
