What are the responsibilities and job description for the Customer Service Assistant position at Swift Events?
Customer Service Associate – Cleveland, OH
Full-Time | In-Person
We’re hiring Customer Service Associates to support our Cleveland events and promotions team. If you enjoy helping people, staying organized, and working in an active environment, this role is a great fit.
What You’ll Do:
• Greet and assist customers at events and promotional setups
• Provide product/service information in a friendly, clear way
• Answer basic customer questions and guide them through options
• Maintain organized displays and event materials
• Support team goals through strong communication and professionalism
What We’re Looking For:
• 18 and able to commute to Cleveland
• Positive attitude and strong people skills
• Reliable, organized, and eager to learn
• No prior experience required — full training provided
• Ready to start within the next 2–4 weeks
What You’ll Gain:
• Hands-on training with customer service and event operations
• Supportive team environment
• Clear opportunities for growth
If you're looking for an engaging, people-focused role in Cleveland, apply today to join our customer service team.