What are the responsibilities and job description for the Sales Consultant position at Swickard Auto Group?
Description
Anchorage, AK | Mercedes-Benz | Premium luxury brand | Veterans encouraged to apply | Career starter
Responsibilities
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Anchorage, AK | Mercedes-Benz | Premium luxury brand | Veterans encouraged to apply | Career starter
- No prior automotive experience is required! Related Fields: real estate, high-end retail, airline, hotel, restaurant, mortgage lending, hospitality
Responsibilities
- Welcome guests, build rapport, and conduct thoughtful needs assessments
- Present vehicles with clarity, aligning features, performance, and technology to guest priorities
- Facilitate test drives and confidently demonstrate vehicle operation
- Guide guests through pricing, trade-in, and financing conversations with transparency
- Secure purchase agreements and deliver a seamless buying experience
- Maintain accurate customer records and follow-up activity in the CRM
- Build long-term relationships through post-sale follow-up and repeat business
- Stay current on inventory, product updates, market trends, and competitor offerings
- Support dealership initiatives, events, and vehicle presentation standards
- Uphold Mercedes-Benz brand standards, dealership policies, and professional conduct
- Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
- Minimum of one year of experience in automotive sales or comparable sales experience.
- Strong communication, interpersonal, and negotiation skills.
- A passion for the automotive industry and a genuine desire to help customers.
- Excellent product knowledge and the ability to learn about new vehicle features quickly.
- Self-motivated, with a drive to succeed and achieve sales targets.
- Professional appearance and demeanor.
- Valid driver's license with a clean driving record.
- A positive and enthusiastic attitude.
- Standing and Walking: Consultants often spend significant time on their feet, walking around the dealership, assisting customers, and demonstrating vehicles.
- Sitting: There may be periods of sitting, such as during customer meetings or paperwork.
- Reaching and Bending: Consultants may need to reach into vehicles to demonstrate features or retrieve items.
- Lifting: Occasionally, there might be a need to lift or move documents, brochures, or other materials.
- Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
- Ongoing training and support
- Opportunities for continued personal and professional growth.
- We are an Equal Opportunity Employer and value diversity and inclusion at our company.
- Insurance: medical, dental, vision, life and pet insurance
- Optional disability coverage
- 401k plan
- Paid Holidays
- PTO
- We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
- We’re a hospitality company that happens to sell cars, parts, and service.
- We are a team. Everyone plays a role in our success.
- Culture: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
- Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
- We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.
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