Automotive Sales & Finance Manager

Description

Palo Alto, CA | Mercedes-Benz | Premium luxury brand | Hospitality | F&I | Sales Management | Veterans encouraged to apply | $80,000 - $150,000 OTE

Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40 rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.

At Mercedes-Benz of Palo Alto, we serve one of the most sophisticated luxury markets in the country. Our guests are discerning, financially astute, and loyal to people who deliver a premium experience with integrity. This hybrid role sits at the intersection of the sales floor and the finance office -- and the person who fills it will have significant influence over both the guest experience and the store's performance.

THE ROLE

This is a dual-function position for a proven automotive professional who is equally at home desking a deal on the floor and closing it in the finance office.

You'll support sales management responsibilities -- desking deals, coaching consultants, managing floor coverage -- while also handling F&I for your own transactions and assisting with F&I as needed. The scope varies day to day, and the right candidate is comfortable moving between both functions with confidence and composure.

What You'll Do

• Desk deals with accuracy, urgency, and integrity -- structuring transactions that work for the guest and the store
• Support and coach sales consultants on the floor -- helping them navigate guest conversations, close deals, and deliver a hospitality-first experience
• Guide guests through financing, leasing, and F&I product options with transparency and professionalism
• Present and sell F&I products -- including VSC, GAP, and maintenance -- through a disciplined menu-based process
• Ensure full compliance with all federal, state, and manufacturer regulations on every deal
• Maintain strong lender relationships and structure deals accurately to support clean, timely funding
• Partner with sales leadership to ensure seamless deal flow and a consistent guest experience from first contact through delivery
• Maintain rigorous CRM and DMS discipline -- deal documentation, follow-up records, and compliance paperwork completed accurately on every transaction
  
  

What We're Looking For

• 3 years of automotive experience spanning both sales management and F&I -- proven performance in both functions required
• Mercedes-Benz or luxury brand experience strongly preferred -- comfort with high-net-worth clientele and a polished, professional presence
• Demonstrated F&I performance metrics -- PVR, VSC penetration, GAP penetration, and compliance record
• Confident at the desk -- able to work deals quickly and accurately without sacrificing the guest relationship
• Deep knowledge of menu selling, deal structure, and compliance standards (Reg Z, TILA, FCRA)
• Reynolds & Reynolds or CDK experience preferred
• Active state F&I license, or the ability to obtain one prior to start
• A hospitality mindset -- you lead every guest interaction with integrity, transparency, and genuine care
  
  

What We Offer

• OTE of $80,000 - $150,000 annually
• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• Paid Mercedes-Benz manufacturer and F&I product training
• Career growth -- strong performers in hybrid roles at Swickard grow into GSM, F&I Director, and multi-store leadership positions
• Employee vehicle purchase and service discounts
• The backing of a nationally recognized, fast-growing dealer group with deep operational infrastructure
  
  

WHY MERCEDES-BENZ OF PALO ALTO

• Mercedes-Benz of Palo Alto sits in the heart of Silicon Valley -- an affluent, brand-conscious market where guests arrive informed, expect excellence, and reward it with loyalty
• A hybrid role at a luxury store offers exposure across both sales and finance -- broadening your skill set and your long-term career options within Swickard
• Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry
• A store that runs with process, standards, and a hospitality-first culture -- so you can focus on performing rather than navigating chaos
• Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- shape how we hire, how we lead, and how we serve every guest
• Leadership that respects your expertise, supports your performance, and invests in your long-term growth
  
  

Mercedes-Benz of Palo Alto offers a skilled automotive professional the rare combination of sales floor influence and finance office ownership -- in one of the most competitive and rewarding luxury markets in the country. Three years of experience across both functions is the foundation; this role is where you build on it.

Silicon Valley guests expect a finance and sales experience that reflects the vehicle they chose -- transparent, precise, and genuinely respectful of their time and intelligence.

If you're a proven performer in both sales and F&I who's ready to take on a high-impact role at a premium brand in one of California's premier markets -- we'd like to meet you.