What are the responsibilities and job description for the Cashier/Customer Service position at Sweet Fire Tobacco?
Overview
We are seeking a friendly and detail-oriented Cashier/Customer Service Associate to join our retail team. This role involves providing excellent customer service, managing transactions accurately, and supporting store operations. The ideal candidate will have strong communication skills, a positive attitude, and experience in retail sales environments such as grocery stores or specialty retail. Bilingual abilities are a plus to assist a diverse customer base. This position offers an opportunity to develop sales skills, learn product knowledge, and contribute to a welcoming shopping experience.
Responsibilities
- Operate POS systems efficiently to process sales transactions accurately
- Greet customers warmly and provide exceptional customer service throughout their shopping experience
- Handle cash, credit, and electronic payments with precision and security
- Assist customers with product questions, demos, and upselling opportunities to enhance sales
- Maintain merchandising standards by stocking shelves, organizing displays, and ensuring products are well-presented
- Perform basic math calculations for transactions and inventory management
- Support store operations by performing stock replenishment and inventory checks
- Uphold phone etiquette when assisting customers via phone or online inquiries
- Supervise or assist with product demos to promote new or featured items
- Ensure the checkout area remains clean, organized, and welcoming at all times
Skills
- Proficiency with POS systems and cash handling procedures
- Strong customer service and communication skills to engage effectively with diverse shoppers
- Basic math skills for cashiering, retail math calculations, and inventory counts
- Experience in retail sales, upselling, merchandising, and stock management
- Supervising experience is a plus for leadership roles or team support responsibilities
- Bilingual abilities to serve a broader customer demographic are highly desirable
- Knowledge of grocery store operations or familiarity with retail environments enhances performance
- Professional phone etiquette for handling customer inquiries professionally and courteously
This role is ideal for motivated individuals eager to grow within the retail industry while delivering outstanding service in a fast-paced environment.
Pay: From $13.73 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $14