What are the responsibilities and job description for the Maintenance Technician position at SWBC PEO?
Position Summary
The Maintenance Technician is responsible for performing skilled and general maintenance work to ensure the apartment community is safe, attractive, and fully functional. This role supports the Maintenance Supervisor by handling daily service requests, preventative maintenance tasks, and unit turns while providing excellent service to residents. The Maintenance Technician plays a vital role in sustaining Bonner Carrington’s high standards of quality, safety, and resident satisfaction.
Key Responsibilities
Maintenance & Repairs
• Respond promptly to resident service requests and complete work orders efficiently and professionally.
• Perform general repairs including plumbing, electrical, HVAC, appliance maintenance, carpentry, painting, and other basic building systems.
• Assist with make-ready of vacant apartments, ensuring units meet Bonner Carrington standards before new residents move in.
• Support upkeep of common areas, amenities, and exterior property features.
Preventative Maintenance
• Conduct routine inspections and preventative maintenance as assigned by the Maintenance Supervisor.
• Participate in scheduled maintenance programs such as alarm battery replacements, HVAC filter changes, and seasonal property checks.
• Identify and report potential hazards, safety issues, or major repair needs to the Maintenance Supervisor.
Safety & Compliance
• Follow all OSHA, EPA, Fair Housing, and company safety guidelines.
• Maintain safe work practices and ensure tools, equipment, and work areas are kept in proper condition.
• Support compliance with property inspections, risk assessments, and incident reporting requirements.
Team & Resident Service
• Work collaboratively with the Maintenance Supervisor and team to ensure timely completion of tasks.
• Communicate professionally with residents, provide updates on service requests and ensuring satisfaction with completed work.
• Participate in on-call rotation for after-hours emergency maintenance.
Qualifications
• High school diploma or equivalent required; technical certifications or trade school preferred.
• 1–3 years of experience in apartment, facilities, or building maintenance preferred.
• Basic knowledge of electrical, plumbing, HVAC, carpentry, and appliance repair.
• EPA Section 608 HVAC Certification preferred; must be willing to obtain if not currently certified.
• Ability to safely operate tools, equipment, and machinery.
• Strong customer service skills and ability to work effectively in a team environment.
• Flexibility to work evenings, weekends, and participate in on-call rotation.
Core Competencies
• Technical Skill: Ability to perform a wide range of maintenance tasks with quality and accuracy.
• Customer Focus: Provides friendly, professional service to residents.
• Dependability: Responds to requests promptly and follows through on assignments.
• Teamwork: Supports the Maintenance Supervisor and collaborates with peers.
• Safety Awareness: Prioritizes safety for self, team, and residents in all tasks.
Why Bonner Carrington?
At Bonner Carrington, our Maintenance Technicians are the heart of the resident experience. Your work ensures our communities run smoothly, look their best, and feel like home. You’ll be supported by a strong team, provided with opportunities for training and growth, and empowered to take pride in creating a safe, welcoming environment for residents and staff.