What are the responsibilities and job description for the Account Executive position at Swap?
About Swap
Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience.
Built for brands that want to sell anything - anywhere, Swap centralizes global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence.
At Swap, we’re building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works.
Your Role
We're looking for a driven, results-oriented Account Executive to take full ownership of your sales territory. From building pipeline and prospecting aggressively, to delivering high-impact demos and closing deals, you’ll be at the forefront of driving revenue and expanding our customer base. You’ll lead every step of the sales process, working closely with marketing, product, and success teams to deliver value at every touchpoint.
This is a hybrid role based in Austin, with three in-office days per week.
Key Responsibilities
We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.
Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience.
Built for brands that want to sell anything - anywhere, Swap centralizes global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence.
At Swap, we’re building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works.
Your Role
We're looking for a driven, results-oriented Account Executive to take full ownership of your sales territory. From building pipeline and prospecting aggressively, to delivering high-impact demos and closing deals, you’ll be at the forefront of driving revenue and expanding our customer base. You’ll lead every step of the sales process, working closely with marketing, product, and success teams to deliver value at every touchpoint.
This is a hybrid role based in Austin, with three in-office days per week.
Key Responsibilities
- Run high-impact discovery calls to uncover deep pain points.
- Clearly communicate Swap’s value: cross-border solutions, returns, and revenue retention.
- Manage multiple stakeholders, negotiations, and close confidently.
- Own your pipeline - no deal left untouched.
- Use HubSpot, Gong, LinkedIn Sales Nav daily to maximise performance.
- Proven experience closing deals in SaaS, ideally with a focus on e-commerce brands.
- Proven history hitting (and exceeding) sales quotas.
- High-energy, commercial approach - relentless about driving deals forward.
- Exceptional discovery, demo, and negotiation skills.
- Strong understanding of e-commerce and tech stack integrations.
- Ambitious, competitive, driven by revenue and results.
- Sharp communicator - clear, persuasive, confident.
- Highly organised pipeline management skills.
- Comfortable in fast-paced environments, hungry for growth.
- Coachable & can take feedback.
- Competitive base salary with uncapped commission structure.
- Stock options in a high-growth startup.
- Competitive PTO with public holidays additional.
- Private Health.
- Pension.
- Wellness benefits.
- Breakfast Mondays.
We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.